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Find a Location

Mandarin Wallpaper & Decorating has 1 locations, listed below.

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    Business ProfileforMandarin Wallpaper & Decorating

    Wallpaper

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    We offer- -Free Estimates/Measurements for all services -Wallpaper Removal/Installation -Interior/Exterior Painting -Sheetrock Repair -Pressure Washing -At Home Interior Decorating Consultations (fees may apply) -Wallpaper Matching -Shades, Shutters, & Blinds

    Business Details

    Location of This Business
    Jacksonville, FL 32257
    BBB File Opened:
    12/1/2016
    Years in Business:
    32
    Business Started:
    11/25/1991
    Business Started Locally:
    11/25/1991
    Additional Contact Information

    Fax Numbers

    • (904) 292-3904
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    *** *****, the owner of Mandarin Wallpaper installed my wallpaper just over a week ago on January 21, 2022. - The paper was cut crooked. - There were horizontal cuts made in the paper. - The pattern doesn't match up from piece to piece. - There are wrinkles in the paper. - No wallpaper primer was used, and the glue ate through the paint in several spots, creating terrible bumps. - Wallpaper glue got onto the f***t of the paper, which is now stained. I have pictures documenting all of these issues. *** claims these problems were due to leftover dust from the wall sanding that was done in advance. I've had the job examined by more than one professional, and they all agreed these issues were not from leftover dust, but from corners being cut and lack of wallpaper installation knowledge. I've contacted *** several times asking to be reimbursed for the $2,100 wallpaper that was ruined. I said he could keep the $475 that I already paid him for his time. He offered to buy some wallpaper himself to give to me, but I can’t mix dye lots so this will not work. Since I told him this wouldn’t resolve the issue, he won't return my calls or texts. I have all communication (in the form of text messages) documented.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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