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Find a Location

FastNet Internet & Computer Services Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFastNet Internet & Computer Services Inc.

    Internet Providers

    Current Alerts For This Business

    Pattern of Complaint:

    BBB files show a pattern of failure to respond to consumer complaints presented to the company by the BBB and failure to eliminate the basic cause of consumer complaints. Complaints aledge consumers are paying for internet service, which either keeps going out or doesn't work properly. Their phone calls or emails to company gets no response. 

    As of 4/10/17 the company hasn't responded back to the letter sent to them by the BBB with these concerns.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 434, Keystone Hgts, FL 32656-0434
    BBB File Opened:
    1/7/2013
    Years in Business:
    15
    Business Started:
    5/9/2009
    Business Started Locally:
    5/9/2009
    Business Incorporated:
    5/9/2009
    Type of Entity:
    Corporation
    Business Management
    • Mr. Dale Jumpp, President
    Contact Information

    Principal

    • Mr. Dale Jumpp, President

    Customer Contact

    • Mr. Dale Jumpp, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I cancelled service because 1. The price of service was more expensive than fiber internet that just became available in my area. 2. This internet service was so slow and you couldn’t do anything without it buffering. We would only use one device and it would still buffer, not work at all, or be very slow. When I cancelled service the owner of the company came out to retrieve the equipment he told my boyfriend that he would credit our account because it wasn’t working properly and it was on them because the tech wasn’t doing his job right. After 2 weeks our account was not credited and the owner is now saying he never agreed to credit our account.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Northeast Florida & The Southeast Atlantic

    BBB Reports On

    BBB reports on known marketplace practices.

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