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Find a Location

New Frontier Oral Surgery & Rejuvenation Spa has 1 locations, listed below.

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    Business ProfileforNew Frontier Oral Surgery & Rejuvenation Spa

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    101 S US Highway 441, Lady Lake, FL 32159-4378
    BBB File Opened:
    3/31/2010
    Years in Business:
    28
    Business Started:
    8/13/1996
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Frontier Oral Surgery, P.A.
    • New Frontier Oral Surgery and Rejuvenation Spa
    Contact Information

    Principal

    • Mark Karpovck, President

    Customer Contact

    • Mark Karpovck, President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2021

    Complaint Type:
    Billing Issues
    Status:
    Unresolved
    I scheduled with this business to have my daughter wisdom tooth extracted on 9/2/21 because it was In network with my MetLife insurance. Upon arrival the morning of my daughter oral surgery the secretary said I had to pay the cost of $1800 up front a when the insurance pay they would reimburse me. I looked at my eob from my insurance company and my deductible was $600, i called MetLife to be sure and MetLife stated that I should not have paid anything because they are in network. I only owe my deductible. I call the business and they refused to answer questions about my insurance. Refuse to refund my money. So this business got paid twice my cash payment and from the insurance company. I want my money back
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Virginia W

    1 star

    11/28/2023

    I called Made an Consult appt at New Frontier Oral Surgery and Dental Implants with Dr. ******** and Lynn his office staff who was extremely rude and very invasive in anything you talked about or asked. I went in for the consult with and Lynn was very kurt, rude. They stated that they did not take my Insurance BCBS Federal and that they would file for me out of network and I would get paid back usually the 50 percent from my insurance company. BCBS tried to call and ask a few questions and was told by Lynn that they were not to be calling that office they are not in network and was hung up on. I went in anyways for my consult paid out of pocket $100 and was told by the Dr. he needed more information on my last history and Physical from my family Dr. I had that sent over that same day all this took place 11/27/2023 @ 10:15am Monday. Lynn stated they would call me to set up the appt for Oral surgery and probably would be on Wednesday Morning at 8am. Lynn Called my cell and left a message 11/28/23 I called back and she stated it would cost $1400 out of pocket. I called back that afternoon of 11/28/23 and asked her if there was any other days that could be scheduled and then she told me that they would not be able to answer any more questions or file my insurance or give me any kind of documentation for my records to send to my insurance per the Dr. and if I had anything else to ask i would need to come in and make another consult or find another Dr. and hung up. I will not be going back to that Dr. I would never tell anyone of this Dr. I seen on his website it stated BCBS and yet they say not in network then that is misleading. overall I find this place to be very shady and unprofessional.

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