Business ProfileforGas Plumbing Services, Inc

Well, we tried everything, even to the point that the business I paid $7,500 said to me, "I thought we were friends?!?" No, I am as unhappy a customer as this poor excuse for a business has ever had. Their reputation and referral suggests they've fallen far from their legacy. I will avidly recommend against using them. Please do not waste your time and money. I needed a tankless heater fixed / replaced, and wanted a gas line run upstairs for a washer dryer. When they came to do the quote I was led to believe they could do everything. They agreed to do venting work and plumbing work which are very clearly outside of their gas-plumbing skillset and capacity. The owner Vinny came out to quote the job, and was very reassuring about how "HE" was going to do everything. The Tankless was $3000. However, no quote for the gas dryer set up. I said to Jamie in person at the store, "I just need to know roughly, like $1000 or $5000, I need to budget. The washer/dryer run was according to Jamie, "Maybe a full day, plus material, $800-1,000" Job day came and no Vinny. Two young guys I have never met show up and don't know what do to. They proceed to tell me I need more electrical work before they can replace the tankless. Vinny will be here eventually. He is on site for 20 minutes, then these guys go to work - chopping up drywall that had just been replaced, cutting holes in my bathroom ceiling (never discussed), asking me questions about the job, explaining why they don't think it will work, even asking me how and where we should vent the dryer... eventually (whether they knew I was listening or not) they say to one another, "I just can't wait to be done with this job". My tenants are living there so the job is done and I assume it's all good. It's all wrong and they want $1000 more to fix it. I have to pay it to get it done for my room mate who pays rent.