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    ComplaintsforPiggy LLC

    Coupon Services
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    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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    Complaint Status
    Complaint Type
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I had the Piggy cash back app and back in June had a pay out of $83.10 and haven't received any of it, Klarna took the app over in 2021 and can not help me with any of it. Guess, I'm just screwed out of the money I earned. And I believe before they took over the app, I had over $500 accumulated and it all disappeared once they transferred to new company, how convenient. :(
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Fraudulent check from Piggy LLC-**** **** *************** ** ****** ***** ** ***** ***** *********************** bank for $53.14
    • Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I am owed around $60 for using the Piggy Extension and was never paid. It redirects me to Klama who acquired the Piggy Extension.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I received a check from Piggy on 2/8/2023 deposited the said check which in turn bounced. I have now been charged a fee for this. I just received another check in the mail on 2/27/2023 and reached out to find out why I am getting the check and why the first check bounced. I have not gotten a response at all.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I received my refund check from Piggy LLC for purchases made and within the letter with the check was notified they have moved to Klarna. All good, that change is not affecting me in any way at this point. But when I went to deposit the check, everything looked fine, until a few days later I received a notification that the check was denied. That money was then taken back out of my account AND I was charged a fee for the returned item. I know it is now Klarna that will likely have to deal with this, but I would like this to get resolved in some capacity. While the check itself for the refund was not a large sum by any means ($47.60), I have now lost my own funds due to their negligence. Since there is no way to contact Piggy at this point, hopefully this can be resolved by some means through this platform.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I received a rebate check from Piggy LLC for $42.27, and it bounced. I cannot find any way to get through to the company (the phone number immediately disconnects).
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Made a purchase and utilized the payment app Klarna, who evidently just acquired Piggy LLC. There was a refund from overpayment on purchase and I was notified that they'd refund me and I received a check that I then deposited into my Bank Of America Personal checking account. I received the attached letter that the check was returned causing me to be assessed fees for the returned $24.21 check that had I known was worthless could have disregarded. The fees are are more then the check.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      On 6/20/2022 I sent an email to ****************** to try and get my accumulated savings back of $23.07. I received an auto reply saying they would look at my account and get back to me in 24 hours. I didn't hear back and emailed them again on 7/27/2022. I still have heard nothing and have not received my accrued savings.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered a gift for my son on October 19, 2022. They debited my account, and I have not received my item. I have emailed them, put in a help desk ticket with them, and have had not response. It has not been shipped. This is ridiculous
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Back in Nov. 2021, I made purchase using piggy site and I was to get my cash back. I have yet to receive. This company has since been purchased by Klarna and they cannot help me. This person was helping me and then went silent: Detlef K************ . His email initially advised, it could take 7 business. I have followed up ever since even as recently as last week. He was his initial email: On Mon, Nov 15, 2021, 2:49 AM Detlef K************ wrote: Hi Brian, Thank you for bringing this to our attention. We sincerely apologize for the confusion this may have caused you. We confirm that Piggy offers up to 16% cashback with Crayola Experience. Kindly make sure that you are logged in and use Piggy exclusively in order for the cashback to be credited to your account. Regarding the confusion part on our website, rest assured that this is already escalated to our development team for investigation. Lastly, it takes 7 business days for the merchant to display the transaction, if the transaction did not reflect after the 7 business days, we highly recommend that you may file a missing cashback claim for us to escalate this with the merchant. Claim form: https://www.joinpiggy.com/account/findcashback Again we thank you for bringing this matter to our attention and apologize for the confusion. Thank you and have a great day ahead. Sincerely, Detlef ==== Then on or around May 30, 2022 - this person ******** - asked if I wanted this sent via check and I sent this: From: Piggy Sent: Monday, May 30, 2022, 9:12 AM To: *************************************** Subject: New comment - ********* New Contact Us Entry There is a new comment in the ticket submitted by Bgaz03 to Piggy, LLC Comment added by : Bgaz03 Comment Content: ********, Thanks for this. No, I never received or do not recall below. Just send me the $20.82 check to address below. I will try Klara when appropriate.

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