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Business ProfileforCoastal Palms Vacation Rentals LLC
At-a-glance
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Business Details
- Location of This Business
- 3534 Falling Acorn Cir, Lake Mary, FL 32746
- BBB File Opened:
- 11/11/2021
- Years in Business:
- 7
- Business Started:
- 5/31/2017
- Contact Information
Principal
- Bonni Sawyer
Customer Contact
- Bonni Sawyer
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Clemmie W.
01/24/2022
I was to get notification within 10 days of arrival about directions and entry. I did not received notification and emailed Coastal Palms Vacation to see what was going on. The representative emailed me on December 20 apologizing for the delay and indicating she was waiting for the updated code from the owner. She indicated that she would send this evening.
On December 21 I received information on the rental. It was not the property I requested. We were assigned to a location ************** not the **************. I had booked. I asked Coastals Palm Rentals why we were not placed in the property we requested and why we were not informed of the change. The representative emailed that the air conditioner "is not functioning and needs to be repair." Note that this was the first time that I ever requested property from VRBO and not received what I requested.
I contacted the representative and let her know this was not the
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