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Find a Location

Royal Bath Place has 1 locations, listed below.

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    Business ProfileforRoyal Bath Place

    Kitchen Design

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1401 Old Dixie Hwy, Lake Park, FL 33403-1933
    BBB File Opened:
    6/12/2017
    Alternate Business Name
    • Infinity Bath, Inc.
    Business Management
    • Mr. Mohamad Kazem, Owner
    Contact Information

    Principal

    • Mr. Mohamad Kazem, Owner

    Customer Contact

    • Mr. Mohamad Kazem, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I ordered a vanity, a mirror, and backsplash on the phone.The order was $2080 plus shipping.Vanity was missing 2 sink clamps, the mirror place on back where you hang the mirror was several inches difference, they werent level.Also the counter top is damaged, There is a small area of cement or glue.As well as there are bumps of something all over the surface.I contacted the store several times via phone and email.I never received a proper or complete answer.I advised *** or ***** that the contractor was here on Oct 12 and 13 th only.They said they could swap out the mirror on Friday, and the sink clamps but could not hang or install.I told them that the contractor fixed the mirror, ant additional hour. the counter top was never addressed a second time. I was told to put water on it, and if that didnt work put goop on it.I asked what goop was and never got a response.I am a disabled senior , and I think that is why I was being ignored.At one point *** said didnt the driver open the box so you could inspect the Contents. No he did not.I received an email on the following Monday saying they could bring a new mirror and hang it.They knew it was hung up because I asked them to reimburse me for the additional expense to fix the mirror.I have also noticed that there are areas of the cabinet where there is chipped paint- maybe this was a floor model.I am asking for $500 plus the $89 dollars for shipping to be credited back to my credit card or to receive a check. I also think they should be admonished how rude, and unhelpful.At one point one of the man was shouting at me on the phone.
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    Customer Reviews

    0 Customer Reviews

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