Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Repossession Services

Florida Recovery Agency, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Repossession Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRichard C.

    Date: 12/29/2022

    1 star

    Richard C.

    Date: 12/29/2022

    If there was a way to give a NEGATIVE 5 STAR review I would without a doubt give it multiple -5 STAR Reviews. They are by far the worst Tow Recovery Services in Florida if not the whole U.S.. They are completely and utterly unethical and have no integrity when it comes to doing their job. And before they come on here and tell a story about how I am a P.O.S. and got my vehicle repossessed I'll say YES I got it repossessed and I'm not upset about that. I am upset because the sorry excuse for a tow truck driver drove up onto my property by driving thru 2 of my neighbors yards and then peeling out in their grass causing damages to their yard that they are very upset about. Also while doing so they cause my main water supply pipe to break in my yard that has to be repaired. When he drive into my yard he was going soo fast that he didn't judge the distance correct and hit the front of my car hard enough to push my car backwards and hit a trash can that was more than a foot behind my car. And to top it all off my 2 cats lay under my car in the shade and lets just say that only is still alive now. I wasn't even home when they did all this but my minor son was and witnessed it all and when he came outside and yelled "hey what are you doing" the tow truck driver started yelling and cussing at my son. And before they try to say that I'm lying YES I HAVE THIS ALL ON VIDEO SURVELANCE. I can't seem to get them to answer any of my calls to get my valuables from my vehicle which include a laptop that I'm still making payments on among other valuables. They are a sad excuse for a business that can't even get their google website done correctly. Looks like a kindergartener did it. They cant even spell ********************* correct (*********************???) Their hours of operation on google say that they are open until 6PM but when I called at 5:20PM the recording clearly states open until 5PM. They need to get a reality check and my Lawyer is more than happy to give it to them.

    Florida Recovery Agency, LLC

    Date: 01/11/2023

    Sorry , had you not come out with a GUN. Maybe my driver would not have feared for his safety to get out there.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.