At-a-glance
Overview
Ace Septic and Waste offers septic inspections, maintenance, repairs, and installation of septic systems.
Products & Services
Business Details
- Location of This Business
- 8005 Land O Lakes Road, Land O Lakes, FL 34638
- BBB File Opened:
- 6/30/1999
- Years in Business:
- 39
- Business Started:
- 5/1/1985
- Business Incorporated:
- 4/28/1995
- Accredited Since:
- 1/19/2024
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of SR0900901 for this business, issued by Florida Department of Health
These agencies may include:
Florida Department of Health
4052 Bald Cypress Way
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Alternate Business Name
- Ace Septic Tank Service of Tampa, Inc.
- Business Management
- Mr. John Jimmerson, Director
- Mr. Ryan Clarke, Director
- Mr. Christopher Clarke, President
- Contact Information
Principal
- Mr. Christopher Clarke, President
Customer Contact
- Mr. John Jimmerson, Director
- Mr. Ryan Clarke, Director
- Mr. Christopher Clarke, President
- Ms. Nan Mallory, Operations Manager
- Additional Contact Information
Fax Numbers
- (813) 265-2750Primary Fax
- (813) 265-2750
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
WILLIAM i
06/06/2024
![](https://m.bbb.org/prod/ProfileImages/2024/73c4db16-fe08-4764-a285-e7744a5a35c1.jpeg?tx=w_46)
Ace Septic and Waste Response
06/07/2024
We're sorry you had a negative experience with ACE Septic & Waste. We've reviewed the notes and spoken with the technician assigned to your project.
It's our determination that the ACE technician made the right call by not prying open your septic tank lid. Your concrete septic system is brittle and not in the best shape, and we were concerned that prying off the lid may have broken it and caused it to fall into the septic tank.
We understand that you have animals on the property, so we did not want to create a hazard in the event of the lid breaking by leaving an exposed hole to the septic tank. Furthermore, we did not want to create a safety hazard for our team, as we were concerned about standing over the top of the septic tank due to the brittleness of your system.
ACE always prioritizes safety for our employees and customers, and we stand by our decision not to proceed with something that we believe may have created a safety hazard.
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