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Business Profile

Vacation Rentals

Real Estate Gizmo, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacation Rentals.

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1

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Review Details

  • Mary E

    Date: 05/04/2025

    Bait and switch!!We first put in the request to book a home on ******. The hostess responded stating it wasnt available and we could book another house. We accepted, and after we booked and paid $2200, they began sending us all kinds of contracts, house rules, etc and this is 1-2 weeks from the trip. We were set to leave and checkin Thursday. Then literally the MORNING BEFORE the trip, Wednesday morning, they tell us they are going to have the boat dock worked on and they wont reschedule them. Told us we could still stay or they would book us elsewhere. He wanted an answer right away. Well we talked about it and decided it was fine. They sent us a link on ************************** and told us to decide. We all believed this was an absolute setup, like a let's get people to just book and we will throw them wherever we want. If a property isnt available the dates should be blocked. And if you put people in a second property why have maintenance schedule the same time when it's been booked for 3 weeks? They overbook properties and dump vacationers into whatever house they have available. Before even telling him what the problems were he said this home is less than a year old. I told him it doesnt matter how old it is, problems exist and we can show him pictures to prove it but he said he believed me. Pool very hot with a heater. In *******? You need a pool cooler. Not heater. Ants, they called them crazy ants, were all over the house. Around the microwave, all over the floor, in the shower tub, on the counter. Spiders were everywhere too. Fridge was broken, and wouldnt be fixed until 4 days later when a part came in and when we would be checking out. They had to bring us dry ice. Handle in the master bathroom broken.2 sets of curtains the covered 2/3 of the windows. We had to put up a blanket to block the sunlight.

Real Estate Gizmo, Inc. is NOT a BBB Accredited Business.

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