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Find a Location

Phoenix Management Services, Inc. has 1 locations, listed below.

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    Business ProfileforPhoenix Management Services, Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/21/2009

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Phoenix Management Services offers property management and related services. We carry a wide portfolio of condominiums, home owners associations and commercial properties.

    Business Details

    Location of This Business
    4800 N State Road 7 STE 105, Lauderdale Lakes, FL 33319-5805
    BBB File Opened:
    10/17/2000
    Years in Business:
    28
    Business Started:
    7/8/1996
    Business Incorporated:
    7/8/1996
    Accredited Since:
    12/21/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Sheldon Goldberg, President

    Customer Contact

    • Mr. Sheldon Goldberg, President
    Additional Contact Information

    Fax Numbers

    • (954) 640-7080
      Primary Fax
    • (954) 989-8298
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    As a resident of two years in one of the properties managed by Phoenix, I have been asking for a light on the back of my unit, abutting a lake with wildlife, to be replaced and this has not been done for over three months. I have called MULTIPLE times, MULTIPLE work orders were requested, a request was made directly to a rep from Phoenix multiple times...and NOTHING. I pay a small fortune, living on a fixed income, for HOA fees and I expect MUCH better service. This is unacceptable. By the way, I am on the board of ******* and yet, nothing.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nadege R

    1 star

    05/11/2023

    Phoenix Property Management lacks professionalism .I've been waiting over a month to have my roof repaired. I've been in contact with an associate property manager by the name of Kelly S*************. I've been hounding her daily to resolve this issue. Initially I was told the roofer was on vacation now I'm being told that my proposal was mixed up with my husband who resides in the same home, which is obviously the same property. If it's not one excuse it's another or no communication at all . In addition, I asked to review the proposal of the roof repair and been given the run around about my request. I was finally given a response and have to take time off from work to physically go into the office for a document search. This is absurd when I'm a paying customer. I've requested to speak to a direct manager, and can't get in contact with one either.

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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