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Find a Location

Jenkins Honda of Leesburg has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJenkins Honda of Leesburg

    New Car Dealers
    BBB accredited business

    Additional business information

    Additional Info:
    Sales Hours
    Monday - Friday 9:00 AM- 9:00 PM
    Saturday 9:00 AM - 8:00 PM
    Sunday 10:00 AM - 6:00 PM

    Parts/Service Hours
    Monday - Friday 7:00 AM - 7:00 PM
    Saturday 7:30 AM- 4:00 PM
    Sunday - Closed
    See all additional business information

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/28/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This automotive dealership offers new and pre-owned vehicle sales, auto repair services, collision and parts.

    Business Details

    Location of This Business
    9205 US Highway 441, Leesburg, FL 34788-4031
    BBB File Opened:
    9/3/2015
    Years in Business:
    9
    Business Started:
    4/13/2015
    Business Started Locally:
    4/13/2015
    Business Incorporated:
    3/5/2015
    Accredited Since:
    9/28/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • DRJ Leesburg Holdings, LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    10:00 AM - 6:00 PM
    Business Management
    • Maria Patino, Customer & Community Relations Director
    Contact Information

    Principal

    • Maria Patino, Customer & Community Relations Director

    Customer Contact

    • Jason Kirkland, General Manager
    • Tom Formanek, President/CEO
    • Maria Patino, Customer & Community Relations Director
    Additional Contact Information

    Fax Numbers

    • (352) 326-5666
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had $8000 of warranty work completed at this dealership. My employment has nothing to do with this as I was not provided any type of discount and it was with my warranty for my car through Honda. The transmission needed to be replaced. The moment I got back my car the sensor was not working and I noticed a bolt missing near the air flow. I was told there was nothing wrong with my car because they drove it 100 miles. I had my mechanic look at my car it does have issues with it and after taking it to the local Jenkins dealership they REFUNDED me my diagnostic fee because they could not figure out the issue with my Honda. The store refuses to call me back, provide me any of my warranty for the work that has been completed for my window tinting and my $8K Transmission. They expect me to drive it 100 miles with a missing bolt, vibrations, and a sensor not working or pay to have it towed there with no vehicle. They very well can come bring me a car and take this and fix it. I am so upset and the manager said I had to wait for him to return from vacation, 10 days later, to even look at my car. I have emails. This is not work related I am a consumer who was provided horrible service.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John W

    3 stars

    05/15/2024

    Purchased a used 2010 CR-V (****** miles) from a private vendor and took it to this dealership for an oil change, inspection and estimate of required repairs. Estimate was for $7505.61 including taxes. Took vehicle to an auto repair shop I have used for 12 years to keep my older vehicles serviceable and on the road for 250-300,000 miles. Their repairs included an intermediate shaft replacement (not noted by Jenkins Honda) that had a failing front axle bearing (evidence of overheating and evident bearing dust) with a total bill of $2428.58 including taxes. Several items on the Jenkins Honda list were not found to be deficient (front brakes, lower ball joints). Car now drives beautifully with a tight steering feel. Jenkins has a beautiful waiting area vs a hard back chair at repair shop but it is not worth the double to triple price on individual item quotes. Specifically valve adjustment and spark plug replacement &****** vs $799.95. The free coffee and lounge chair isnt worth the difference to me.

    Jenkins Honda of Leesburg Response

    05/17/2024

    Thank you for bringing this to our attention. Our records provided the customer with a detailed list of required repairs and future maintenance recommendations for the vehicle. It seems that, at the time, the customer chose to proceed only with the oil change,declining the additional repair work.

    We tailor our repair quotes to each vehicle's specific needs, ensuring our customers are fully informed of their options. Please don't hesitate to contact us if the customer has any questions or needs additional information; our service team can help the customer during hours of operation.

    Local BBB

    BBB Serving Central Florida

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