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Business Profile

New Car Dealers

Plaza Lincoln Mercury, Inc.

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Plaza Lincoln Mercury, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Plaza Lincoln Mercury, Inc. has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Sandra H

      Date: 10/23/2024

      I received a recall letter from Lincoln for a booster. I tool to plaza they had it 65 days. Didn't repair. Said it wasn't the booster my mechanic said it was. My mechanic called plaza and they told him to fix it and they would pay him. They didn't pay him and I paid him *******. And paid plaza ******* to remove from their lot. The brakes were still Mushy. They endangered my life. I pulled into a parking place and the car started veering to the right a nd the brakes wouldn't stop a nd I hit a **********. then I smelled something burning and the inside was good red lit up and I had it towed. Plaza still won't refund any money or accept responsibility for endangering my life I am 77 years old. They were very rude to me as well

    • Pedro M

      Date: 08/06/2022

      Went to this dealer with my rv to show Bobby
      ***** the issue I was having with the tone ring.
      Brought him the bulletin for the issue that
      explained that the tone ring being broken would
      cause the issue and it would need to be replaced.
      He proceeded to order the parts and would call
      me when they arrived to bring the rv in for service.
      He told me to bring the rv today. I dropped it off
      and when He called to tell me the rv was ready
      and fixed I go over there only to find out that all
      that was done to it was a cleaning. Did not
      replace the parts that the bulletin stated and that
      he said he had ordered and had me waiting for.
      Left with the rv and within a mile the abs light
      came back on indicating that it was not fixed. Still
      have the same issue. Brought the rv back for him
      to say that he cannot do it because he does not
      have the equipment for the rv and proceeded to
      say that the manager did not want to take the risk
      to do the proper fix. Wasted the day and trip over
      there and after they said they could do it and
      failed they took it back saying they do not have
      the equipment to and did not want the risk. Bad
      experience working with this dealer and Bobby *****

    Plaza Lincoln Mercury, Inc. is NOT a BBB Accredited Business.

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