Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Universal Contracting & Solar has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUniversal Contracting & Solar

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.11/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/7/2009

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides residential and commercial roofing services to include flat, metal, and tile, along with roof consultation and repair and general contracting services.

    Business Details

    This is a multi-location business.

    Find a Location

    Universal Contracting & Solar has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      5490 Lee St, Lehigh Acres, FL 33971-1572
      BBB File Opened:
      4/10/2018
      Years in Business:
      18
      Business Started:
      8/1/2005
      Business Started Locally:
      2/7/2014
      Business Incorporated:
      7/16/2012
      Accredited Since:
      4/7/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CCC1330512 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Lee County Construction License Board

      1825 Hendry St

      Fort Myers FL 33901

      (239) 533-8895

      http://www.leegov.com/dcd/ContLic/ActCont

      BBB records show a license number of CCC1330512 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      BBB records show a license number of CCC1330512 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Pasco County Construction License Board

      7530 Little Rd

      New Port Richey FL 34654

      (727) 847-8009

      https://aca3.accela.com/PASCO/

      BBB records show a license number of CCC1330512 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Sarasota County Construction License Board

      1001 Sarasota Center Blvd

      Sarasota FL 34240

      (941) 861-5214

      https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

      BBB records show a license number of CGC1526610 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CGC1526610 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Lee County Construction License Board

      1825 Hendry St

      Fort Myers FL 33901

      (239) 533-8895

      http://www.leegov.com/dcd/ContLic/ActCont

      BBB records show a license number of 201700001354 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Collier County Construction License Board

      2800 Horseshoe Dr N

      Naples FL 34104

      (239) 252-2400

      https://cvportal.colliergov.net/CityViewWeb/Home/

      BBB records show a license number of CCC1330512 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Charlotte County Construction License Board

      18400 Murdock Cir

      Port Charlotte FL 33948

      (941) 743-1201

      https://secureapps.charlottecountyfl.gov/CitizenAccess/

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • UCMS, LLC
      Business Management
      • Mr. Jeremy Kinsworthy, Owner/Operator
      Contact Information

      Principal

      • Mr. Jeremy Kinsworthy, Owner/Operator

      Customer Contact

      • Mr. Jeremy Kinsworthy, Owner/Operator
      • Michael LaSley III, License Holder
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had a complete roof replace, certificate of completion date was 3/30/23. My deductible was $5000 and the rest of the repair was paid by my insurance company. UCS charged $25089 to replace damage wood, shingles, vents and gutters. On 4/28/24 I was in my backyard and saw a sagging on the roof, I emailed the company sales agent *************************** about the issue, his response was (this is not a warranty issue), I responded that it was, either they created the sagging during the repair, or the sagging was there and they failed to fix it or the shingles are defective and moisture went to the wood (I provided pictures), sagging does it not shows up like that in a year after a roof was replaced. He answered that they took pictures after they completed the job and he sent them to me, with the angle they took the pictures you can not see the sagging, I got on the roof and took pictures with the same angle and you can not see the sagging, you see it from the ground or right on top of the issue. He stated again that this was not a warranty issue that this was a truss issue and that they were not engineers, I replied that how does he know that if he or an engineer has come to inspect the issue? He once again replied "not a warranty issue". I asked to speak to a GM, he replied he was going to "pass the information" this was on 5/7/24, they have not contact me. This was their negligence by either not repairing the issue when repairing the roof or a damage caused by them at the time they worked on the roof, I just want the roof fixed,
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jenny K

      5 stars

      02/05/2024

      Very professional company from start to finish. The office staff had great customer service and answered all of my questions. I was given a fairly priced estimate in a timely manner. Job was completed on schedule and left very clean. I am happy with my experience and would recommend Universal!

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.