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Business ProfileforWatts Dental, P.A.
At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 5605 Skytop Dr, Lithia, FL 33547-4165
- BBB File Opened:
- 8/16/2018
- Years in Business:
- 7
- Business Started:
- 5/3/2017
- Business Incorporated:
- 5/3/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of DN21359 for this business, issued by Florida Department of Health
These agencies may include:
Florida Department of Health
4052 Bald Cypress Way
Tallahassee FL 32399
BBB records show a license number of DH2436 for this business, issued by Dental Hygienist LicensingThese agencies may include:
Dental Hygienist Licensing
http://floridasdentistry.gov/licensing/dental-hygienist/
BBB records show a license number of DN21035 for this business, issued by Florida Department of HealthThese agencies may include:
Florida Department of Health
4052 Bald Cypress Way
Tallahassee FL 32399
- Type of Entity:
- Corporation
- Business Management
- Dr. Jason Watts DMD, President
- Contact Information
Principal
- Dr. Jason Watts DMD, President
Customer Contact
- Dr. Jason Watts DMD, President
- Pamela Edwards, Patient Advocate
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Madeleine K
06/03/2024
![](https://m.bbb.org/prod/ProfileImages/741e34a5-c3cf-47b0-9620-f99c3750d41e.png?tx=w_46)
Watts Dental, P.A. Response
06/05/2024
To clarify, at your first visit to our office, we conducted a comprehensive oral exam and a full set of X-rays. These are standard procedures for new patients and are essential for providing you with the best possible care. Additionally, one quadrant of a deep cleaning was performed. All these services were billed to your dental insurance. Treatment that was not performed was in fact, not sent to your dental insurance.
Your dental insurance, however, denied coverage for the comprehensive exam and the full set of X-rays. According to their explanation of benefits, our office is permitted to charge you $93 for the full set of X-rays and $49 for the comprehensive exam, totaling $142. As a courtesy to our new patients, we significantly reduce this charge to $25 when insurance does not cover the full set of X-rays. Therefore, your bill amounted to $74, before collection fees.
Our office has made several attempts to communicate this balance to you through multiple texts and emails, and we issued a final notice indicating that the account needed to be settled within 10 days to avoid being sent to collections. Unfortunately, we did not receive any response from you until after the account had been transferred to collections, at which point you contacted us.
I understand this situation may be frustrating, and I apologize for any inconvenience it may have caused. We strive to provide clear communication and excellent service to all our patients. If you have any further questions or need additional clarification, please do not hesitate to reach out to our office.
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