Pool Contractors
Olympus Pools, Inc.See Hours
| Monday | 8:00 AM - 4:30 PM |
|---|---|
| Tuesday | 8:00 AM - 4:30 PM |
| Wednesday | 8:00 AM - 4:30 PM |
| Thursday | 8:00 AM - 4:30 PM |
| Friday | 8:00 AM - 4:30 PM |
About
This business has 2 alerts
Important information
- Additional Info:BBB files indicate that Olympus Pools has a pattern of complaints concerning delays in completing the installation of new pools. Customers filing BBB complaints stated that the business has not completed their pools after contracting with the business, including customers that have waited 10 or more months. Other complaints involved delays in completing warranty work and failure to timely respond to customer service inquiries.
BBB contacted the business in February 2021 regarding these complaint issues, and since has been in regular communication with the owners. Olympus Pools believes that the complaint issues result from a combination of a high increase in volume and industry conditions causing delays that lead to frustrations. There has been an explosion in the volume of pools purchased since the beginning of the pandemic. In addition to the challenges of demand, as a custom pool builder the business has been challenged by labor and material shortages causing delays industry-wide.
About This Business
Business Details
- Local BBB:
- BBB of West Florida
- BBB File Opened:
- 9/25/2013
- Business Started:
- 7/23/2010
- Business Incorporated:
- 7/23/2010
- Type of Entity:
- Corporation
- Business Management:
- Mr. James I. Staten, President
Additional Contact Information
- Principal Contacts
- Mr. James I. Staten, President
- Customer Contacts
- Mr. James I. Staten, President
- Fax numbers
- Primary Fax: (813) 973-4821
- Additional Phone Numbers
- Other Phone: (813) 876-0294
- Other Phone: (813) 676-9023
- Other Phone: (863) 251-9342
- Other Phone: (941) 909-3313
- Other Phone: (813) 519-5034
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of I-CPC1458348 for this business, issued by Pinellas County Construction License Board
Pinellas County Construction License Board
7887 Bryan Dairy Road Suite 133
Largo FL 33777
BBB records show a license number of CPC1458348 for this business, issued by Pasco County Contractors Licensing
Pasco County Contractors Licensing
7530 Little Rd
New Port Richey FL 34654
BBB records show a license number of CPC1458348 for this business, issued by Hernando County Construction License Board
Hernando County Construction License Board
789 Providence Blvd
Brooksville FL 34601
BBB records show a license number of CPC1458502 for this business, issued by Florida Department of Business & Professional Regulation
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
BBB records show a license number of CPC1458348 for this business, issued by Manatee County Construction License Board
Manatee County Construction License Board
Additional Information
- Business Categories
- Pool Contractors, Swimming Pools, Pool Supplies, Pool Removal, Solar Pool Heaters, Saltwater Pool Supplies, Swim Spas
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