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ComplaintsforPro-Tactical Gunshop
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/28/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On Feb. 17th 2024, I made a purchase at Pro-Tactical Gun Shops website. I ordered 1 - 1lb. can of reloading powder and 1 - box of Nosler Accubond bullets. The person I dealt with name is (if its true) is *************************. He had be go through Paypal friends and family to make payment of $127.72 which I did. He had me send the money to a email address of ******************** (should have been suspicious at that point) I got emails confirming the order, receipt of payment and would be provided a tracking number when the items ship. After inquiring a few days later about my order, I got excuses such as shipping has been delayed etc. I sent text messages as well as emails trying to find out what happened to my order. At this point, I got no replies back from the seller. I continued to attempt to make contact and never got a response back. I would like to get reimbursed my purchase price and have the "business" shutdown.Customer response
02/26/2024
From: *********************** <**********************************>
Sent: Monday, February 26, 2024 1:58 PM
To: *************************** <**************************************>
Subject: Re: BBB Complaint Case #********That is the name of the business, a website. Pro-Tactical Gun Shop. That's the "business" I filed a complaint against concerning fake website and my loss of $127.72 , Thanks again. **********************************************
On 2/26/2024 8:27 AM, *************************** wrote:
Hello Don,
We received the complaint that you filed against the company called ******* Reloads, claiming a location in ******************.
I noticed you mentioned the business, Pro-Tactical Guns Shops, in your complaint. What was the name of the business and website your ordered from? We need to know which business you purchased from. Please let me know at your earliest convenience so we can process your complaint.
Thank you,
Customer response
02/29/2024
I purchased the items from a website called Pro-Tactical Gun Shop on the internet. The order confirmation and processing emails were received under the name ******* firearms and archery. I'm not sure why they differ. Please continue investigating my complaint.Customer response
02/29/2024
I have tried to attach the receipt and it just won't take it. At this point I am entirely frustrated with your system in general. I provided what I could and if that's not enough I'm sorryCustomer response
03/14/2024
The "company" is a scam. I told you that from the start of this. You don't seem to use the same internet tools I did to find out they are bogus. Paypal sent me an email stating that the email address ********************** is not available any longer, it was taken down probably by the ***** that took my money illegally. If you haven't gotten any further in resolving my claim at this point then we should call it a learning experience for me. I gave you all the info I had on the situation so thats that I guess. Try shutting down these fraudulent websites that steal money from honest citizens.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.