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Business Profile

Car Dealers

Big Daddy's Auto Sales and Service Garage

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Big Daddy's Auto Sales and Service Garage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Big Daddy's Auto Sales and Service Garage has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:01/23/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Sold me a LEMON. In 1 day the Engine lights popped up with TRANSMISSION issues, 4 wheel drive lights, catalict converter 1 and 2 (back)with issues.I was brought in by ****** ********, ******** wife and they were getting commission off my disfortune. She even mentioned "I had broken English". In 1 day the car populated engine lights. Transmission, 4 wheel drive. I called her to say the car had a lot of engine problems I wasnt aware of, specially nobody told me about the transmission. The codes showed in 1 DAY. I went there the very next day to get my blue Accura TSX 12 back, they refused to give it back and refused to cancel the deal. They said I signed a contract AS IS. The codes were deleted by their mechanic. Also, it was a Porche, it needs a special mechanic for German cars. They were so desperate for money they would screw me over. I wish it was their daughter jumping to get in and out of the stupid roach infested car too. I had a 17.000 Accura with no mechanic issues. On top of that they added over 7.500 to pay for that junk. They said they would get the parts to get the doors fixed and they never did. LIED. I had to sweat my ass off all day in that sardine can in the hot summer and my ex offered 1000 to break the deal very next day and they refused to accept it for the 200 miles I drove in 1 day. I wrote a cancellation letter within 3 days and Dan was having a " *** ******" yelling in the parking lot he wasn't going to cancel the deal. They said the AC was working perfectly. LIE. It was 91 F inside the car and I had to jump my baby in and out of that stupid car bc 2 doors wouldn't open. I was left with no car bc it broke completely in less than 2 months.They refused to fix the transmission and said it wasn't warrantied. Mechanic issues and a very cool AC meaning 91 F for him is COOL.They ERASE ALL the CODES to sell defected cars. The car still won't run going 4/5 months now parked. I was left w no car and 2 children and a huge car payment for the next 4 years.

    Big Daddy's Auto Sales and Service Garage is NOT a BBB Accredited Business.

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