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Find a Location

Arnott, LLC. has 1 locations, listed below.

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    Business ProfileforArnott, LLC.

    New Auto Parts
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/6/2012

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers air compressors, air suspension, coil spring cove conversion kits, remanufactured air struts, parts, air suspension kits including air shocks, struts, bags, pumps, and air springs for domestic and foreign vehicles.

    Business Details

    Location of This Business
    100 Sea Ray Dr, Merritt Island, FL 32953-4104
    BBB File Opened:
    10/1/2004
    Years in Business:
    36
    Business Started:
    1/1/1988
    Business Started Locally:
    1/1/1988
    Business Incorporated:
    2/13/1998
    Accredited Since:
    2/6/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Adam Arnott, President
    • Charis Gaines, Director of Marketing
    • Joseph Santagelo, CEO
    • Ethan Thurow, Manager
    • Michael Underwood, CFO
    • Mary Simonian, Controller
    • Complaint Handler
    Contact Information

    Principal

    • Adam Arnott, President
    • Complaint Handler

    Customer Contact

    • Adam Arnott, President
    • Charis Gaines, Director of Marketing
    • Mike Isbell, Vice President of Customer Experience
    • Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (321) 868-3703
      Primary Fax
    • (800) 352-8659
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    AVOID Arnott!! - - - DO NOT BUY ARNOTT PRODUCTS! I contacted Arnott technical support to confirm which struts I needed to order for my vehicle and was given a part number. I ordered the Arnott recommended parts from a supplier and paid to have the struts installed by my mechanic. After installation, the service suspension light remained on my dash. I called Arnott customer service and was told they are having issues with the sensors, and I would need to swap them out. Arnott mailed me replacement sensor which I paid additional money to have installed by my mechanic. After the new sensors were replaced, the service suspension light remained on. Again, I had to call Arnott and was told that I would have to replace the struts with a totally different part number. Arnott shipped replacement struts and I had them installed by my mechanic (3rd time I had to pay the mechanic!!!). Arnott refused to pay the cost of installation of the replacement struts even after they said they would pay all installation costs. I reached out to Arnott customer service and they refused to assist. DO NOT WASTE YOUR TIME and MONEY with Arnott.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Florida

    BBB Reports On

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