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Business Profile

Jet Skis

Jet-Ski Tours of Miami, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jet Skis.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRandy S

    Date: 10/17/2023

    1 star
    SCAM DO NOT BOOK. SUPER SKETCHY!! First off, phone number goes to a voicemail then automated text. I booked five jet skis as an excursion for some work colleagues as we were on a work trip. When we arrived early, there was no one there. Received text that they had to get gas. When the girl showed up finally, she rushed us through the paperwork, took our payment, told us to initial the waiver for the training which never happened, and tried to get us out although a storm was looming on the distance. At first sight, the jet skis were a little questionable with duct tape quite visible on most of the jet skis. It began to lightning and she kept getting on and off the phone with someone and w kept trying to get us to reschedule which we could not. She finally said they would issue a refund which they have still never done. Sensing it was a little weird, I took a video of her saying they would refund. Two weeks later and they will not return a phone call, the charge goes to a company that doesnt even acknowledge them, they will not return a message, and the Contact Us section does not work. Save yourself some time and hassle of having to dispute with your credit card company and skip this company.

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