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Complaint Details
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Initial Complaint
12/23/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I received unsolicited text messages and phone calls from Globelend, mentioning me by my first name. I have NO prior involvement with this company - this is intolerable spam/phishing has got to end! I have never contacted this company. I have never reached out for a loan from anyone. It's these types of companies, and the soul-less, god-less commies that run them, that cause irreputable harm to people all over *****************. Interrupting me. Interrupting my time. They should all be put in jail.
Business response
01/09/2023
Tell us why here..Sorry for the inconvenience this may have caused. We have had advertisements online for over 5 years regarding business funding and SBA loans. you originated from that. We have removed you from our database and will not contact you again unless you request loan information..Customer response
01/11/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
12/22/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
This company has twice send me spam text that are unsolicited. Simple things like: *****? In an attempt to get me to respond. It's clearly a bad business practice and needs to stop.Business response
12/23/2022
Sorry for the inconvenience this may have caused. We have had advertisements online for over 5 years regarding business funding and SBA loans. you originated from that. We have removed you from our database and will not contact you again unless you request loan information.Initial Complaint
11/11/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
November 11, 2022 I received a text message from "******" from Globelend, mentioning me by my first name. I have NO prior involvement with this company - this is intolerable spam/phishing and must stop!Business response
11/14/2022
Sorry for the inconvenience this may have caused. We have had advertisements online for over 5 years regarding business funding and SBA loans. you originated from that. We have removed you from our database and will not contact you again unless you request loan information.Customer response
11/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****************Initial Complaint
09/13/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Globelend is consistently violating the **** I have numerous recordings of the calls, including one where they assured me I was on the *** list. I will be filing a federal lawsuit for the nuisance. What they are doing is illegal. They know it is. They are doing it intentionally. They will be fined a maximum penalty.Their website does not even have a contact email address. This is a scam.Their reviews on ****** are illegitimate. This is a scam.This company is cheating people with borderline illegal merchant funding deals and actually illegal marketing. F rating on BBB. Stop supporting crooks.Business response
09/15/2022
We first came into contact with *********************** in 2020, **** inquired regarding a ppp loan. There was minimal contact since then. We were unaware that our calls were unwelcoming. We do apologize for any inconvenience this may have caused. We are not in the business of harassing people. We have exceptional track record providing business financing to excel business for well over 10 years. We removed **** from our customer clients list. **** will not receive any call form our firm going forward.Customer response
09/15/2022
Complaint: 18021855
I am rejecting this response because: You did not contact me in 2020 regarding a PPP loan. I do not have a PPP loan. I do not have employees and have never had employees. I have never contacted GlobeLend via telephone- ever. I have recorded evidence where they stated that I would not be contacted again. The same employee called me and immediately started a scripted sales call not even 3 minutes later.I do appreciate the call this morning where (likely) the owner called to belittle me because of the impending lawsuit. Stop your scam marketing and you won't have this problem.
Sincerely,
***********************Business response
09/15/2022
****
Again we do apologize for the frustration you are going through. No one at our firm contacted you this morning, I can assure you this, and your info has been removed from our clients list. Im sorry you dont recall inquiring regarding SBA products 2 years ago. The number we previously called before your complaint was a publicly listed number assigned to your business which are exempt to the **** But again i can assure you, you will not get another call from our company.Customer response
09/16/2022
Complaint: 18021855
I am rejecting this response because:You are correct that a business number is exempt from the **** but only for the first call. The number you are calling is not for a listed business. You were calling for "***************** Construction", which is a fictitious company. Your firm was told to put me on the *** and stop calling me. That phone call was recorded and sent to you. Your firm has called me 5 times since this call. You are the only merchant cash advance company getting sued. Most of the others get the memo to leave me alone.
This review stands. The lawsuit stands. You will not win this by rambling about a PPP loan. I never applied for one and have never even owned a company eligible for one.
Sincerely,
***********************Initial Complaint
08/04/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
These guys are spamming me/phishing me every week. Please contact the business and inform them that they are violating the AntiSPAM act. Please additionally mark this website as unsafe.Business response
08/23/2022
We are sorry for any inconvenience this may have cause. But were reaching to a 2 year old inquiry regarding a ppp loan. We wanted to inform you about some new SBA products, you requested to be removed we did so. You will no longer be contacted from our office. Your other concern about our website not being safe, I can assure you that our site is safe it a Hypertext Transfer Protocol Secure (HTTPS) is an extension of the Hypertext Transfer Protocol (HTTP). It is used for secure communication over a computer. So there nothing to worry about our site not being secure. If you need anything else please feel free to contact us.Initial Complaint
06/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company has contacted me several times after being told to stop. They somehow obtained my personal cell phone number and have contacted me several times on my personal cell phone, which is on the Do Not Call Registry. These calls are unsolicited and unwanted. Under the **** each call can be fined up to $500 per call and under the Do Not Call Registry I believe the fine can be $43,792 per. Not only am I making it clear here and now that I do not wish to be contacted again. I am also seeking penalties in the amount $87,584.00 for the multiple infractions of unsolicited phone calls. An apology will no longer do.Business response
06/02/2022
We do apologize for taking up a minute of your time or any frustration that *** have caused. We were in contact with ************************* several years back regarding a PPP loan. We were just following up with you to see how things were going,there was only 2 text messages from our office toScott ******* phone from our records. We have removed ************************* from our data base and ************************* will not be contacted again.Initial Complaint
05/17/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This company is sending me texts that infer we have done business before, which we have not and never will. Very shady business practices and I want them to stop contacting me.Business response
05/19/2022
sorry for inconviece this may have caused, there was one text from office and we removed you from our database once requested. we were reaching out regarding an sba PPP inquiry 2 years ago, to see if there was any way we could help the business. again we apoligize for our text it will not happen again.Customer response
05/24/2022
Complaint: 17212637
I am rejecting this response because: I have never reached out to this company for any reason. This appears to be their standard response to fishing emails and they need to stop.
Sincerely,
*****************Initial Complaint
05/03/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I am being contacted by this company attempting to solicit me for lending. I want no such contact ever again as it is interrupting my work day. If this contact continues, I will be forced to take legal action.Business response
05/09/2022
We do apologize for interrupting your work day, and it will not happen again. Our records show we called you one time, and one text message due to a previous inquiry. We are in the business of helping people, not harassing them. We respect any one wishes if they do not want to be contacted about any of business offers. Feel free to reach out to us, if you ever reconsider using our services in the future. We always work very hard, to make sure our customers are satisfied with our financing services.
OUR RECORD ON CALLS TO THIS MERCHANT:
# DATE/TIME LENGTH STATUS HANGUP REASON PHONE
1 2022-05-05 16:46:28 0 DNC CALLER **********
text on May 02, 2022 1:34:35 pmCustomer response
05/09/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******
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20 total complaints in the last 3 years.
0 complaints closed in the last 12 months.