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Business Profile

Hair Curlers

Consulting Rosa LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hair Curlers.

Reviews

Customer Review Ratings

1

Average of 19 Customer Reviews

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Review Details

  • Michele O

    Date: 01/02/2024

    Sent me the 7 In 1 Hot Air Styler not even able to turn on! This was not a cheap product for me to purchase. When you call they have recording asking you to leave message. That right there is a bad sign.Im sure I threw my money down the drain for something that was supposed to be a Christmas present to myself. It took 5 weeks To arrive and wouldnt even turn on on!Do not use this Company

  • Melissa A

    Date: 08/19/2023

    Horrible business. Product was a peice of junk. It took me months to get customer service to give me return address. I have been waiting for my refund for 3 month I have contacted them several times and get no response. Do not buy anything from this company.

  • Michele S

    Date: 06/19/2023

    Zero stars for this company. I wish I would have read reviews before purchasing. I tried to return the unsatisfactory product and after numerous calls and emails they gave an apology saying "their server could not issue a refund." Ridiculous excuse. Buyer beware of this scam and fraudulent company.

  • Kathryn B

    Date: 05/04/2023

    Just as horrible as everyone else has said. Purchased this cheap product . Did not like it. Returned it and sent them all the shipping and tracking information. After 2 months I'm still fighting to get a refund. Horrible product and horrible customer service. Company should be shut down.

  • Brandi W

    Date: 05/02/2023

    Absolutely Horrible. ZERO STARS!!!! The Airstyle was a cheap product that I can buy at ******* for half the price. It did not do anything for my hair. I emailed for the refund information, I senT the product back in all the original packaging and sent them the necessary information. They refunded only a third of what I paid. I have been emailing them since the end of January and I sill have yet to receive the remaining two-thirds of the amount I paid, it's **** I have sent copies of my credit card statement showing that they have not refunded my money. Their only response is that it was refunded on a certain date. They are lying, they are not refunding my money, and their product is a joke.

  • Jessie F

    Date: 04/28/2023

    **** **** **** **** If you try to contact this company, regardless of what email address or contact method you try, you will receive messages saying that they don't exist. They did, however, apparently answer my credit card company when I attempted to dispute their ********** charge, so I am still on the hook for the cost of the item I did not want. This company should be shut down immediately, with consequences for its owners and operators.

  • Shilpa D

    Date: 04/11/2023

    If I could give this company ZERO stars, I absolutely would. The order arrived later, and within 10 seconds of turning it on, it smelled of smoke and the motor burned. It was cheap, poorly made, and never once worked. When I emailed to return it, they requested a photo of the defective item. How do you send a photo of a burning smell and a motor that does not work? When I shared that I wanted to return it, they finally provided an address to send it back. I sent a copy of the email communication, order number, and item in its original packaging. This was in January 24, 2023. I have still NOT received a refund. When I tried calling again today, I was told it was because I did not send them a tracking number for the package. It was months ago... and so I no longer have the tracking slip and therefore they are UNIWILLING to provide me with a refund that is rightfully due to me. DO NOT PURCHASE FROM THIS COMPANY. The quality of the items and their customer service is terrible.

  • Cynthia W

    Date: 04/02/2023

    Was not satisfied with Airstyle dryer/wrap. Airstyle offered in email: Keep the dryer & get a half refund. Have not received refund. Company says they have refunded , credit card company says No Refunds or credits on my account.

  • Erika F

    Date: 03/24/2023

    BUYER BEWARE! Absolute SCAM! IT took WEEKS after hounding them to send the product, they didn't even put it in a shipping box! Product was absolute garbage, cheap as they come. I returned immediately and now the only response I get from them is that they're "experiencing delays in refund". I'm in the middle of having my credit card company fight with them ** I know I'll never get my money back on my own. Do not ever buy from this garbage company!!

  • Maria V

    Date: 03/14/2023

    I received the product more than a month after the 9 days promise. I tried to returned as it looked very cheap, but as I was getting no reply for hem, then I decided to try it and that was a very bad idea, I used for about 15 to 20 min and it started to melt, so I turned off and it never turned back on it overheats in less than 1/2 hour. Also I tried to removed the attachment as it was melting and it got damaged. Really bad quality and no responses from the company. Avoid this product !!!

Consulting Rosa LLC is NOT a BBB Accredited Business.

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