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Find a Location

Aeropost International Services, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAeropost International Services, Inc.

    International Mailing Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Aeropost International Services, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      6703 NW 7th St. # MIA 4567, Miami, FL 33126
      BBB File Opened:
      10/31/2007
      Years in Business:
      13
      Business Started:
      4/1/2011
      Business Incorporated:
      2/9/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 7070394 for this business, issued by Miami-Dade Tax Collector

      These agencies may include:

      Miami-Dade Tax Collector

      140 W Flagler Street, 1st Flr

      Miami FL 33130

      (305) 375-5452

      https://www.miamidade.gov

      BBB records show a license number of 7070394 for this business, issued by Consumer Affairs Miami/Dade

      These agencies may include:

      Consumer Affairs Miami/Dade

      140 West Flagler Street

      Miami FL 33127

      (305) 375-3677

      https://www.miamidade.gov/CSD

      Type of Entity:
      Corporation
      Business Management
      • Mr. Carlos M. Herrera, CEO
      Contact Information

      Principal

      • Mr. Carlos M. Herrera, CEO

      Customer Contact

      • Ms. Adriana Sirias, Network Support Sup.
      • Mr. Carlos M. Herrera, CEO
      • Ms. Fatima Borque, Network Support Mgr.
      Additional Contact Information

      Fax Numbers

      • (305) 592-7754
        Primary Fax

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/22/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Dear Better Business Bureau,I am writing to file a complaint against Aeropost for their failure to deliver over 80 packages that I have paid for. This has caused me significant financial loss, mental anguish, and a great deal of inconvenience.I have been doing business with Aeropost for some time now and have had them send me over 80 packages. However, they have failed to deliver any of these packages to me despite repeated attempts to get them to do so. They have given me the runaround from location to location, costing me hundreds of thousands of dollars in travel expenses, and my employees have been running around town for paperwork, yet we have still not received our packages.Aeropost has repeatedly asked for more and more money, with no intent of delivering my packages. It has been over a year now since I paid for these packages and I have yet to receive any of them. This has caused me significant financial hardship as I have already paid for these products and have not been able to enjoy the products . I have lost a significant amount of money as a result of Aeropost's failure to deliver my packages.I have tried to resolve this issue with Aeropost directly, but they have been unresponsive and uncooperative. I am now turning to the Better Business Bureau to help me resolve this matter and to hold Aeropost accountable for their actions.I would appreciate your assistance in resolving this matter as soon as possible. I have all the necessary documentation to support my claim and I am available to provide any further information or clarification that you may require.Thank you for your attention to this matter.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nonya B

      1 star

      02/19/2024

      This is the single worst service in all of ***************. They will send out emails saying your package has arrived and then when you get to the office, tell you it is not there.Not only that, they will do it several times in a row. Ultimately you'll be lucky if you EVER see your package. The few packages I had gotten in the past were tampered with, damaged, had parts missing, or, in my most recent case...non-existent according to them. And it's always some high $$ item or a debit/credit card (in this case, sent 3 times).I'm very convinced this organization is run by a crime syndicate and have little to do with shipping anything. Furthermore if you dare to complain they just shut the door on you and any demands you make are responded with "That's never going to happen".Well, I guess they were right. But, I can at least do this and warn others and hinder their business. DO NOT use this service. Find a friend to mule your items in or just wait for ****** DHL, and *** to get up to speed down here. This place was a dumpster-fire in my experience and will never ever deserve any (fourth?) chance. ******* office in **********. I hope they fire everyone there and fumigate it too.

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