Business ProfileforBlue Horizon Shipping Inc.
At-a-glance
Customer Complaints
4 complaints closed in last 3 years
2 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 1801 NE 123rd St Ste 314, Miami, FL 33181-2883
- BBB File Opened:
- 5/1/2012
- Years in Business:
- 13
- Business Started:
- 6/1/2011
- Business Incorporated:
- 3/4/2011
- Accredited Since:
- 6/13/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 7437212 for this business, issued by Miami-Dade Tax Collector
These agencies may include:
Miami-Dade Tax Collector
140 W Flagler Street, 1st Flr
Miami FL 33130
- Type of Entity:
- Corporation
- Business Management
- Mr. David Rico, President/Owner
- Contact Information
Principal
- Mr. David Rico, President/Owner
Customer Contact
- Mr. David Rico, President/Owner
- Additional Contact Information
Fax Numbers
- (877) 708-0970Primary Fax
- (305) 891-5310Other Fax
Phone Numbers
- (305) 587-2629Other Phone
Email Addresses
- Primary
- (877) 708-0970
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/22/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Paula G
05/13/2024
Blue Horizon Shipping Inc. Response
05/14/2024
Dear BBB Team
************** contracted BHS to ship her personal effects and car from PA ***** to Christiansted St. Croix USVI. We collected her personal effects on March 17th and the vehicle on March 19th. We loaded her container on March 22nd. We understood that it was a priority for her to be reunited with her belongings and in order to achieve this we loaded her shipment before we received payment, we where trying to meet her request. She paid on March 25th 2024. At this point the estimated arrival of the container to ********* was April 23rd. Which was within the agreed time frame. On March 26th while Ms. ******* container was in transit to seaport of export there was a great accident at the port of ********** This caused huge delays affecting shipments up and down the entire East Coast. All efforts where done to get her items sailing but the fall out from ********* delayed the arrival until May 7th. If you count from her pay date to arrival at destination it took 6 weeks, her estimated transit was 5 weeks. ************** has not "completed work" on her move I do not know what she means by this since we have a very capable destination agent handling her delivery. I have explained to her that she can speak with me about her shipment. Her and her partner get on the phone and scream for lengthy periods of time and are extremely unreasonable. She has asked to speak with management or an owner. I am both, but she refuses to accept this while continuing to badger and insult. The reason she has been without her Vehicle for "just shy of two months" is because it has been inside an ocean container not because anyone is holding it form her. It is understandable to be eager to receive the shipment but all efforts and allowances have been done to handle this shipment correctly.
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