At-a-glance
Overview
Business Details
- Location of This Business
- 600 Brickell Ave STE 3800, Miami, FL 33131-3073
- BBB File Opened:
- 6/14/2001
- Years in Business:
- 40
- Business Started:
- 12/16/1983
- Accredited Since:
- 5/10/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- Ferraro & Associates, P. A.
- Business Management
- Mr. James L. Ferraro, President
- Ms. Diana Sariego, Human Resources Manager
- Contact Information
Principal
- Mr. James L. Ferraro, President
Customer Contact
- Mr. James L. Ferraro, President
- Ms. Diana Sariego, Human Resources Manager
- Ms. Alexandra Duffy, Marketing Director
- Additional Contact Information
Fax Numbers
- (305) 379-6222Primary Fax
Phone Numbers
- (800) 275-3332Other Phone
- (888) 554-2030Other Phone
Email Addresses
- Primary
- (305) 379-6222
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Joseph K
08/15/2023
![](https://m.bbb.org/prod/ProfileImages/7808de89-c96e-457e-88c6-84576da34fdd.jpeg?tx=w_46)
The Ferraro Law Firm, P.A. Response
08/25/2023
Your concerns are important to us, and we would like to extend our apologies for any frustration or inconvenience you've encountered during this process. We understand that your interaction with our staff and the overall handling of your case have fallen short of your expectations. We genuinely value your feedback and want to assure you that we take such matters seriously. Our goal is to provide efficient and respectful support to all our clients, ensuring that their needs are met promptly and professionally.
Please know that we are committed to addressing the issues you've raised. To ensure we fully understand your situation and explore opportunities for resolution, we intend to connect with you directly. We believe that a more personal conversation will help us gain deeper insights into your experience and better assist you. We will be reaching out to you directly to work towards finding a satisfactory solution that meets your expectations. Our aim is to regain your trust and restore your confidence in our services.
We appreciate your patience and willingness to engage in a constructive dialogue with us. Together, we can identify areas for improvement and make necessary adjustments to ensure a smoother and more positive experience moving forward.We look forward to connecting with you and working towards a resolution.
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