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Find a Location

JenCare Senior Medical Center has 43 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJenCare Senior Medical Center

    Medical Doctor
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    JenCare Senior Medical Center has 43 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1395 NW 167th St, Miami, FL 33169
      BBB File Opened:
      1/18/2024
      Years in Business:
      10
      Business Started:
      12/26/2013
      Related Businesses
      Business Management
      • Christopher Chen, Managing Member
      • Gordon Chen, Managing Member
      • Dagalys Hernandez-Lay, Patient Relations Manager,
      Contact Information

      Principal

      • Dagalys Hernandez-Lay, Patient Relations Manager,

      Customer Contact

      • Christopher Chen, Managing Member
      • Gordon Chen, Managing Member
      • Dagalys Hernandez-Lay, Patient Relations Manager,
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/09/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I was hired to work for Company 1621 Dedicated Seniors medical center on ************ ********** ****, spoke with a lady named ********. I was hired by ******************* . I worked and he did not pay me/company did not pay me for my services. I would like to file a complaint immediately as soon as possible. The number to reach them is ************. I feel I was discriminated against. And my rights taken away.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Harriette E

      1 star

      07/18/2024

      Jencare has doctors as well as nurses that don't listen to their patients. Had an incident where they spoke rudely to my fianc as to why he was in the emergency room and not at Jencare. They didn't think he was experiencing an emergency, but he was admitted to the hospital. All that was necessary but instead we were greeted with anger and he ended up hanging up the phone because in the few minutes they talked to him his blood pressure went from 110/70 to 196/103. I think this is highly unprofessional of the doctor and her nurse. Neither of who called to apologize or check on him. They have definitely lost 2 patients that came to them when there was quality and care for their patients. Instead of now quantity rules, care has gone out the windows and turn around is crazy, with staff and patients leaving. We never got any feedback but it's ok, we deserve better treatment and will receive it!

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