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Business Profile

Office Supplies

Bluedogsupplies Store Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Office Supplies.

Reviews

Customer Review Ratings

1.57

Average of 7 Customer Reviews

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Review Details

  • Mark C

    Date: 04/25/2024

    BlueDogInk sold us toner they didn't have. No stock of it, backordered, no idea when it could ever arrive. This, despite promising on their website 90% of their orders arrive within 2 days and maximum 7 days. They never apologized, and didn't seem to ever intend to notify us it was backordered and delayed.

  • Yer V

    Date: 11/28/2023

    HORRIBLE HORRIBLE Company to order ink from. If I can give NO STARS I would! I should have read comments from here before purchasing. Now I currently have a printer that is nonoperational due to no drum unit as I have now ran out when I purchased on their site it shows in stock and should be shipping out soon. November came and we still have not received it, I emailed them and they reply stating it's not in stock and was on back order. I ordered it in October and it is now late November. For a busy business with a printer that is nonoperational is stressful. I would not recommend ordering any items from this company!

  • Bill C

    Date: 04/21/2023

    Terrible customer service. Website stated that all items I ordered were in stock and should be delivered in 1 day. 2 days go by and I get nothing, their website states the order is still pending. I contact them via their online form. No response. The next day I call them 4 times, they claim that all agents are busy, leave a message and someone will call you back. I leave a message stating my name, order number and phone number to please call back. They email me a few minutes later stating "Thank you for your voicemail, typically all order take 24 hours for warehouse processing and 2 to 5 business days for shipment.". No question was asked in my voicemail and they didn't want to even ask what the issue was. I replied "The order was placed 2 days ago. The site advertises 1 day delivery. Also I emailed yesterday with no response." to which they responded everything was out of stock and the I was supposed to get an automated email which must have been a glitch. It would be 2-3 weeks minimum for it to come back in stock. Don't waste your time with them, absolutely terrible business.

  • Jenn L

    Date: 03/24/2023

    0 star review. This company is horrible. As all the other complaints state, one product was out of stock, but not listed as such. It took two weeks to get a shipping confirmation. The first one said **** but the tracking number was not valid. I emailed and they sent another tracking number, this time for ****** but also not a valid code. After my 3rd email complaint, they allegedly shipped it via ****** When I went to check a few days later, it said it had been delivered 3 days ago and signed for by *********. I emailed, demanding a full refund, started a ***** claim, and contacted my back to dispute the charge. This company is despicable, to say the least.

  • Mountaintop Grace Community

    Date: 10/25/2022

    I ordered two copier toners for a total of $183.96 on March 15, 2022 because their site said it was in stock. They charged our card and never sent the toners. I emailed them every so often to check on the order and they always said it was out of stock but should be in soon. In the meantime, we received our new credit/debit card....same number and security code....only the expiration date had changed. When I called and said to cancel the order and we want a refund they said it couldn't be done because the expiration date on our card changed. I asked them to send me a check and they said "WE DON'T WRITE CHECKS." Who ever heard of a company that doesn't write checks??? I asked them to refund us through our paypal account and they refused. I told them what they are doing is THEFT. There is NO PHONE number for them on my invoice. Worst company I have ever dealt with.

  • Kerrie W

    Date: 10/22/2022

    I finally got my printer 5 days after the latest advertised date. I brought it to customer services attention and they did not even acknowledge my complaint. There were other shenanigans with addresses and phone numbers that were part bluedog and part carrier problems but bluedog gave me the wrong tracking number and did not care in the least that my delivery was late. My printer was broken and I live in a rural area. I can't just run down to fedex and print for a fee or buy a company grade printer. My business was basically on hold until the printer came. I would have ordered from another vendor if I had known it would take so long to get my order. But hey, the shipping was free right? The one star is because I can't give 0. They could have avoided this rating if they had simply acknowledged my complaint and indicated that they cared at all.

  • Karen B

    Date: 10/04/2022

    I only buy INK from Blue Dog Ink. They have been "spot on" in shipping the ink I order and doing so at a fair price and quickly.

Bluedogsupplies Store Inc is NOT a BBB Accredited Business.

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