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Business Profile

Real Estate Investing

Atlas Home Buyers
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/23/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a contract with atlas home buyers the contract expired and now I can't get anyone to release the ******* money. Which is $1000.00

    Business Response

    Date: 01/23/2025

    Hi *******,

    On behalf of the Atlas Home Buyers team, I appreciate you reaching out. As we discussed via email, it looks like there was confusion between Atlas Home Buyers and "Atlas Home Offers" (***). We appreciate your patience with this as we are aware of the confusion on your part as well as others, and we are in communication with both teams to resolve this.

    Also as promised, you'll find my contact ******* information to connect with him about the ******* money deposit you inquired about, and I would encourage you to continue to look for the ************* that you and *** had agreed to work with, as they should have an escrow account and the agreement to discuss a disbursement of funds should the agreement call for that.

    I hope that helps, and please don't hesitate to reach out directly via email or my personal phone number provided in my latest email, and feel free to keep me posted if you need anything from here.

     

    ******* ****

    Atlas Home Buyers

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