Business ProfileforDynamic Auto Movers, LLC

Per arrangement by Dynamic Auto Movers, on October 31, 2023, Yodel ********************* picked up my 2021 **************************** in ******, **., transported it, and delivered it to my home in *********, ** on November 1, 2023. Upon clean-up of the vehicle, which was very dirty with road grime from the transport, I discovered that the windshield had been hit and broken.The selling dealer in *******, ***********************, assured me that their sales/mechanics staff would certainly have discovered such a windshield break while they possessed the car, and I had not driven the car, other than in the driveway for cleaning, while I awaited delivery of the sale/ownership papers from ************* for registration of the car; therefore, the windshield break must have occurred during transport. I was verbally told by the shipping broker, Dynamic Auto Movers (holder of this insurance certificate), that the actual shipping contractor, *************************** claimed to have delivery photographs showing no damage, and I disputed their claim of photos.I received the car in the pre-**** (dark) hour of 7:00am Wed 11/1/23 and the delivery driver was rather hurried and not professional, but cursory examination indicated the dirty car seemed OK. The driver didnt speak English, and didnt seem familiar with operating the trailer for the unload. I had to stop him to remind him the vehicle tie downs were still in place, and stop him again as he tried to back the car off the lower trailer level without adequate clearance to the upper level; he had forgotten to raise the upper level deck for clearance. After the car was unloaded, the driver tried to hurriedly leave without my final payment. In the dark, there was final inspection or photographs, and road grime on the car would have masked the broken windshield.I filed an insurance claim as advised by Dynamic Auto Movers, but the shipper denied all responsibility.