At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 2665 S Bayshore Dr Suite 220, Miami, FL 33133
- BBB File Opened:
- 5/3/2012
- Years in Business:
- 20
- Business Started:
- 6/9/2004
- Business Incorporated:
- 12/10/2004
- Accredited Since:
- 5/9/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Rolando Palma
- Contact Information
Principal
- Mr. Rolando Palma
Customer Contact
- Mr. Rolando Palma
- Additional Contact Information
Fax Numbers
- (866) 284-7894Primary Fax
Phone Numbers
- (305) 450-0078Other Phone
Email Addresses
- Primary
- (866) 284-7894
Customer Complaints
0 Customer Complaints
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3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Roberto L
1 star07/26/2024
S1 Security Group, Inc. Response
07/27/2024
I hope this response to your BBB customer review
#****** finds you well. I wanted to address some of the points you
raised in your recent communication and provide you with a clearer
understanding of our services and business operations.
At the time of
your inquiry, we unfortunately did not have the specific service you
were looking for. Our security business operates as a staffing agency,
providing security personnel tailored to the needs of our clients. We
match our staff with clients based on proximity to the location,
language skills, and overall fit for the specific duties required.
It
is common in our industry to have a high turnover rate, and we welcome
applicants to come to our office dressed in business casual attire. Our
office is located in a warehouse flex space, which we also secure. Our
landlord, BlackRock, is one of the largest in the nation.
Our fleet
includes over 50 patrol cars, with the oldest being a 2016 model. The
majority of our vehicles are from our Enterprise lease program, similar
to those used by many local police and federal agencies. We are proud to
be the only security agency in the area with two command trucks and
bulletproof SUVs.
Regarding employee benefits, after 90 days of
employment, staff members can choose direct deposit and access a basic
medical plan, AFLAC, and PTO. After one year of service, employees
become eligible for a 401K plan. We currently have over 400 employees on
our payroll, many of whom have been with us for several years. S1
Security Group has been in operation since 2004, providing reliable
security services for over 20 years. We are also very proud of our A+
rating with the BBB, which reflects our commitment to quality service
and customer satisfaction.
Please note that there are no openings at
the moment, which is why you may not have received a call yet. I hope
this response clarifies any misunderstandings and addresses your
concerns. As the owner of S1 Security Group, I wanted to personally
respond to you to ensure all your questions are answered. I also wanted
to note that I'm responding to you on a Saturday to ensure your concerns
are addressed promptly.
Thank you for bringing your concerns to our attention, and I appreciate your understanding.
Best regards,
******* E. *****
Owner, S1 Security Group
******@s1securitygroup.com
S1 Security Group, Inc. Response
07/29/2024
I wanted to update you on the situation regarding Robert Leon's job inquiry. The front desk informed me that Robert was looking for a second full-time job and currently works from 3 PM to 11 PM. Unfortunately, we don't have any shifts available that would accommodate his current schedule. As a result, he would be unable to arrive on time and would consistently be late
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