Business ProfileforGarcia Door & Window, Inc

Today I have experienced one of the worst **************** ever in *******. I bought 2 sliding doors from this company back in Aug 2022, "special order" bc Bronze finish has to be pre-order and takes approx. 8 weeks. I received my doors in early Oct, great! Earlier than expected. About 2 weeks ago our contractor started doing repairs and installing both doors, then we realized the doors didn't open both ways that they had a fixed panel. (When purchasing the doors, I was never educated or instructed on how new doors could function, never they explained to me doors could have a fixed panel or both could be sliding doors, my previous old doors could both open so I figured it was all the same. I figured all this later on when the problem came thru)We waited until this business were open after holidays and swing by today to explain the owner *** what was going on. Things went ***** real quick. Owner denied his employee having any responsibility on this blamed all on me, mentioned that I should know all this things and I should ask questions. He was VERY RUDE, very unprofessional for a sales person, even telling me on my face: " don't act dumb bc you are not dumb" when I was trying to explain what his employee and I talked about when I purchased the doors. That is definitely not a way to treat or talk to a customer specially when explaining this is first time buying. Now I have to be stuck with doors that are not practical with the layout of my home and nothing I can do. NEVER EVER coming to this place again.BTW I also had to deal with the fact that handles came in white when the doors were bronze.