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Find a Location

The Water Leak Detectors has 1 locations, listed below.

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    Business ProfileforThe Water Leak Detectors

    Water Leak Detectors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    Minneola, FL 34715
    BBB File Opened:
    10/12/2015
    Years in Business:
    15
    Business Started:
    7/15/2009
    Business Started Locally:
    7/15/2009
    Business Incorporated:
    7/15/2009
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 10:00 PM
    T:
    8:00 AM - 10:00 PM
    W:
    8:00 AM - 10:00 PM
    Th:
    8:00 AM - 10:00 PM
    F:
    8:00 AM - 10:00 PM
    Sa:
    8:00 AM - 10:00 PM
    Su:
    12:00 PM - 10:00 PM
    Business Management
    • Mark Fisher, Manager
    Contact Information

    Principal

    • Mark Fisher, Manager

    Customer Contact

    • Mark Fisher, Manager
    • Rose Fisher, Director
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/29/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 20 2021 I paid Mark (The Water Leak Detectors) $350 to find a water leak at my property. According to Marks detection agreement it states (water leak at hose bib in (backyard) back of house). Mark then put blue tape on the stucco wall at the area below the hose bib that needed to be broken out to repair the leak. When the contractor arrived to repair the leak and cut a hole at the mark in the stucco wall we found that the area had never been wet and absolutely no pipes located at the marked spot. The contractor then had to go into the kitchen remove the dishwasher and start removing large parts of drywall to find the leak. When I contacted Mark to let him know that his leak detection was incorrect and that we had to bust a hole in the stucco wall for no reason he immediately started making excuses and refused to take any responsibility for the unnecessary damage done to my house along with the extra charges to find the actual leak.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandra H

    5 stars

    01/12/2024

    They came out the same day I called. Their man, ******, was very nice, polite and professional. He found the quickly and dug it out. If I have this problem again, I will definitely call them for help. Thank you **** and ******.

    The Water Leak Detectors Response

    01/17/2024

    Thank you ***** for the perfect 5 star review. I am glad you enjoyed our water leak detection service and would look forward to using The Water Leak Detectors water leak detection service again in time of need. I hope you have a great and happy New Year.

    Local BBB

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