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Find a Location

Midas Naples has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMidas Naples

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/17/2019

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides a full array of car repair services, from factory scheduled maintenance to tires and engine overhauls.

    Business Details

    Location of This Business
    2111 Pine Ridge Rd, Naples, FL 34109-2033
    BBB File Opened:
    4/9/2007
    Years in Business:
    68
    Business Started:
    2/5/1956
    Date of New Ownership:
    3/22/2019
    Business Incorporated:
    4/24/2014
    Accredited Since:
    5/17/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV101706 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 2/19/2025.

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Mematt Investments (FL), Inc.
    Business Management
    • Mr. Robert Kozminski, President
    Contact Information

    Principal

    • Mr. Robert Kozminski, President

    Customer Contact

    • Mr. Robert Kozminski, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I brought our family car (2017 ****** Camry) to Midas Naples for an oil change the week before Christmas so that we could make the long drive to visit family. The car was fairly new (only ****** miles on it) and running perfectly. We only wanted to change the oil before the road trip.As I waited for the oil change, the Midas desk clerk called me to the back to speak about a particular issue with the car. (This also happened to another customer as I waited, and based on past experiences, it seems to be a routine occurrence at Midas.) Grease was dripping from the front driver axle. He explained that it needed to be replaced and that he would draw up the estimate, which was for $764.49. I was surprised, since the car was fairly new, and I asked why I had not seen any grease until now. The employee explained that as the car drives, the grease leaks out but does not form a puddle while parked. I asked why this would happen to a car this new, and he answered that the ******* sun is very hot and tends to wear out these parts. I remembered this line because it was the same one they had recited when this same car needed new tires last year. At the time, it had under ****** miles. I became very suspicious and brought the car to a trusted mechanic. He assessed the axle, found that it was indeed leaking grease, and told me that it would need replacing before a road trip. He commented that it was very odd that this car would have this issue now and that the damage appeared to have been caused by a razor blade, rather than regular wear and tear. Needless to say, I am not bringing the car to Midas for the repair and will never frequent their establishment again.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Valerie B

    1 star

    05/30/2023

    ****** was very rude because I told him I was mad about my car not being done properly I went there on. May 15 around 4 something almost 5hr pm so I they did my oil change and even ask me if I want to change my wipers blades I told them to do it it costs me 193$ in total to change my oil and 2 wipers blades for my car 2 weeks later my car stop running when I open the hoods they my car required 5w 40 it says that on the top of the lads they put 5 w30 I told him I don’t ask for that do what the car says after they done they didn’t put the oil stick back in the spot they left it on the hoods at 4 am my car stop in the middle of now way with me I open the hood the battery is dead and oil all over the car because they did put everything right when I call Miguel was being rude and not trying to help me I’m going to do a police report and show them everything Midas trust be I was being nice but this guy hang up in my face while I was talking you know what’s crazy I wasn’t even being disrespectful to him now I will show you how to respect customers you pick the one on honey

    Midas Naples Response

    05/31/2023

    Customer Called our location, because her battery was dead. Used ACEA5 Fiat approved oil during annual service. Battery was tested at time of service and passed test. If the battery was failing an estimate to replace would have been provided. Customer was asked to bring the car to the location as soon as possible today for us to review and assist as necessary. 

     

     

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