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Business Profile

Pool Contractors

Nassau Pools Construction, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJoseph R

    Date: 01/31/2023

    1 star
    We had our pool installed 5 years ago; we've had nothing but problems. The installation was shoddy and the Jandy equipment used have gone bad multiple times. The salt cell has gone bad 3 times and the LED lights have gone bad 3 times. Replacement of a LED light that should have lasted many years is to the tune of $1,000 just for the part. Customer service said they would honor part replacement for the LED light out of warranty because it was a known defect. While trying for months to coordinate the light replacement, they blatantly backed out of their promise using the supply chain issue as the excuse. We used Nassau because our builder said they were reputable. However, he now admits that was a past reputation as he has received so many complaints about Nassau. Use any other pool company other than Nassau even if it costs more. The money saved is not worth the aggravation. This is not a honorable company.


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