Business ProfileforHyundai of New Port Richey

- The car was purchased 09/09/2023 for $28,110.98.- on 09/10/2023 I noticed a huge ***** in paint on the trunk of my car I began trying to contact the salesman , *****. I sent messages 09/10/2023, 09/15/2023, 09/26/2023, 10/09/2023, 11/10/2023, 12/11/2023, 01/18/2024, 03/09/2024 while I was at the location for maintenance - there has been no reply. - beginning with the first cold snap in ******* back in November 2023, my **** light came on and never went off. I tried for 3 months to make an appointment to be seen. I had to drive 100 miles out of my way to make an appointment as the ones when I called or made online were always cancelled. - during my service appointment 03/09/2024 they refused to change out my **** saying there was no issue with it. However, I do have a customer who had the same issue and they had no problem changing hers out, and she is willing to testify to this. In fact this customer is floored as to why I have been treated the way that I have been. - on 03/09/2024 I picked my car up and there was a HUGE dent in the passenger side roof of my car. It was NOT there prior to service. - the **** light still comes on. - my mpgs will randomly reset itself while Im driving. - my radio will stop working and my phone will disconnect from the car, and its been verified its not an apple issue, its a technical issue with Hyundai related to updates they make to the cars software. - the features they used to sell the car do not work which resulted in higher insurance premiums - I have spoken to several managers including the general manager, and get no where. Ive been fighting for 8 months now to have my car be in the condition it was supposed to be in when I purchased it. I purchased a new car, but its running like its a used car or worse. - on 05/09/2024 my final straw was my breaks not working. Someone pulled out in front of me, and thankfully I was going less than 40 mph or I would have crashed. My brakes failed that day.