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Find a Location

NewSouth Window Solutions of Ft. Lauderdale, LLC has 1 locations, listed below.

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    Business ProfileforNewSouth Window Solutions of Ft. Lauderdale, LLC

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.86/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/16/2018

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1401 S State Road 7 Unit A 4, North Lauderdale, FL 33068-4606
    BBB File Opened:
    7/19/2018
    Years in Business:
    14
    Business Started:
    3/12/2010
    Business Started Locally:
    11/7/2017
    Business Incorporated:
    4/3/2017
    Accredited Since:
    8/16/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    My husband and I had just 1 window installed in 9/2023. Today is 3/28/2024 and the permit on the project is still open. We are scheduled to close on the sale of our property on 4/3/2024. We would not be able to close while the permit is open. I have not been able to get any answers as to when the permit will be closed. I have not been able to speak with anyone except for the front desk representative. *** been told the manager will be following up with me however, I have not received a phone call or email. We are beyond frustrated and disappointed.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda H

    1 star

    02/17/2024

    I am embarrassed to state that I did not seek a review of this company before I hired them for my windows and doors. This is the worst company to hired for anything. They do not communicate or care about you after they get your order. My windows were partially installed in *************************************************************** by December 15, 2023. This date was a joke in my option. I had two schedule installation dated, first contractor stated the Frame was the wrong size and he could not install the door. I called the office, and I was told that the company would order another frame. I am still waiting on the frame. On 2/15/2024 I was told that a contractor would install my door on 2/16/2024. No one arrive and we did not get a phone call to tell us that there was a problem. The **************** is the worst. If you don't call the office there will be no communication. I also called the Regional Manager and that was a joke. They don't care. I feel abused by the staff at New South Windows Solutions. I would not recommend this company.

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