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Find a Location

Ansafone Contact Centers LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAnsafone Contact Centers LLC

    Call Center
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    101 Northeast Second Street, Ocala, FL 34470
    BBB File Opened:
    3/28/2014
    Years in Business:
    12
    Business Started:
    5/24/2012
    Business Started Locally:
    5/24/2012
    Business Incorporated:
    5/24/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Randall Harmat, Managing Member

    Customer Contact

    • Randall Harmat, Managing Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Ansafone is tryting to collect money from me from when I worked for a company that hired them for answering service. When I informed them that I was a manager at this company, but that I did not own this company they replied "It doesn't matter. I have PERFECT credit and will go to court over this fraudulent collection. I previously worked as a manager for a company that hired Ansafone to provide answering services for a TV commercial ad campaign sales project, Due to the high investment for paying for TV ads, Ansafone was selected because they confirmed that they did not employ overseas representatives PRIOR to calls being routed to Ansafone we made test calls and were outraged by having representatives answer who spoke very poor "broken" English, told customers to "call back", and clearly had no training of how to answer sales calls. We contacted Ansafone and they stated they would "pull the recorded calls" and immediately correct the issue. The following week we tested the representatives again and the issues were the same. We contacted Ansafone and let them know that we were cancelling service and would route calls to another service. Other than six "failed test calls" no calls were forwarded to Ansafone, they were told to cancel service and now want to collect $836 from me and I do not own the company and no longer work for the company.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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