Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Workhorse Home Improvement And Grounds Maintenance has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWorkhorse Home Improvement And Grounds Maintenance

    Manufactured Home Repair

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Ocala, FL 34472-9605
    BBB File Opened:
    11/23/2021
    Years in Business:
    4
    Business Started:
    6/1/2020
    Business Started Locally:
    6/1/2020
    Licensing Information:
    • In December 2022, BBB contacted this business in regards to mobile home repair services including roofing, plumbing and electricalservices that require Florida state licensure or licensed subcontractor. To date, BBB has not been able to verify a license and this business has not provided that information to BBB.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Workhorse LLC Ocala
    Business Management
    • Joshua Hendrix, Owner
    Contact Information

    Principal

    • Joshua Hendrix, Owner

    Customer Contact

    • Joshua Hendrix, Owner
    • Marsia Hendrix, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/23/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    IN APRIL 2021 WE RECEIVED AN ESTIMATE FROM WORKHORSE TO REPLACE THE SUB-FLOORING AND LAY LAMINATE FLOORING. AFTER THE WORK WAS COMPLETE, I FELL THROUGH THE BEDROOM FLOOR. WORKHORSE CAME BACK OUT AND STATED IT WAS WATER FROM THE RAIN AND CONDENSATION THAT CAUSED IT AND THAT THE LEVELING OF THE TRAILER WAS OFF FROM THE WATER EROSTION, CAUSING THE SEPERATING OFF THE FLOORING AND THE SUB-FLOORING WAS POPPING UP AT THE SEAMS IN THE MASTER BEDROOM AND GUEST BEDROOM. ANOTHER ESTIMATE WAS RECEIVED IN JULY 2021 TO FIX THE ISSUES. A TOTAL OF $14,200.00 WAS PAID TO WORKHORSE. AFTER THE SECOND REPAIR WAS COMPLETED, THE GUEST BEDROOM AND LIVING ROOM FLOOR STARTED POPPING UP AT THE SEAMS AND THE FLOORING STARTED POPPING UP IN MULTIPLE PLACES. SEVERAL ATTEMPTS WHERE MADE TO CONTACT JOSH @ WORKHOUSE. JOSH STATED HE WOULD COME LOOK AT THE ISSUE BUT DID NOT SHOW UP. SEVERAL MORE ATTEMPTS WERE MADE TO CONTACT HIM WITH NO REPLY.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diana C

    5 stars

    06/19/2022


    Our 1980 mobile homes floors and insulation, and belly wrap were damaged from heat and moisture, Josh and his crew with Workhorse are very professional, dedicated, the attention to detail was most exceptional, we had the insulation, belly wrap and flooring removed, new install with ******** which is moisture resistant, used quiet walk underlayment under the flooring which is moisture resistant, must've have used about 50 2 x 4's to block underneath my subfloors, at the end we decided to do base boards and trim, which really made it look like a true home inside.The floors in my mobile home are solid for years to come, it's absolutely beautiful, thank you so much to Josh and the crew, made a stressful situation most pleasant

    Workhorse Home Improvement And Grounds Maintenance Response

    06/22/2022

    Wow! I just want to start off from all of us here at workhorse by saying thank you!! You all made a big stressful job easy, thank you for all your kindness and hospitality through our process and again we so very much appreciate everything you guys did and thank you so much for such a raving review :)

    Local BBB

    BBB Serving Central Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.