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Find a Location

Honda of Ocala has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHonda of Ocala

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2012

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company offers sales, financing, service and repairs of new and pre-owned vehicles.

    Business Details

    Location of This Business
    1800 SW College Rd, Ocala, FL 34471-1622
    BBB File Opened:
    7/16/2012
    Years in Business:
    18
    Business Started:
    6/30/2006
    Business Started Locally:
    6/30/2006
    Business Incorporated:
    3/24/2006
    Accredited Since:
    7/16/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Morgan Auto Group (Parent - Tampa)
    • Ocala Automotive Management, LLC
    Business Management
    • Justin Saez, General Manager
    Contact Information

    Principal

    • Justin Saez, General Manager

    Customer Contact

    • Kadie Hamner, Executive Assistant
    • Rosemary Shell, Store Assistant
    • Justin Saez, General Manager
    • Dan Like, Regional Director
    • Charles Blakley, Service Manager
    Additional Contact Information

    Fax Numbers

    • (813) 936-3187
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On June 3rd, 2023, I did a Bank Financed purchase of a 2013 Honda Accord. From the initial purchase, I have had major issues with the 2013 Honda Accord as stated below. In an attempt to get the needed repairs completed, I have spoken with several manager tiers at the local and corporate levels without resolution. I am reaching out to you in desperate need to get the repairs completed at dealer expense due to discovery during the dealer warranty period and their prior knowledge of issues prior to sale.First issue: Failed Engine (After the check engine at the Honda dealership in Ocala. I was told to bring the car in a week to replace a sensor issue.) Upon leaving the dealership check engine light proceeds to come on. The car started slowing down to come to a complete stop on the interstate from Ocala to ***********. Second issue: The sterling wheel sensor causes the sensor to lock up while driving multiple times. Third issue: The Cadillac converter needs to be replaced. Please advise what else I need to do at this point to facilitate your assistance. I thank you in advance for your time and attention to this matter! Sincerely, ***********************
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael J

    1 star

    07/08/2024

    I bought my Honda crv here. Had a problem with the sensor camera. The said it needed to be replaced. Well after 5 times with the same problem and 5 stories of why the guy before didnt fix it right. Be careful buying here.

    Local BBB

    BBB Serving Central Florida

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