Business ProfileforBig D Residential Roofing, Inc.

I had my home re-roofed by Big D for $20,000 and now it is leaking from a bathroom exhaust fan area. I hope their idea of a fix is not to just caulk around it because that is not the professional way to repair it. The roof vent and shingles around it should be removed and also the roof sheathing that is now water soaked so they can see what is causing the leak When the roof was being done they said there was water damage sheathing that had to be replaced so the same should apply for the fix. I am waiting for them to return my call and I will follow up with the results.But there is much more to the story. I asked the salesman ***** and also ***** if the workers were employees or subcontractors and they said they were employees. The workers showed up in there own vehicles and trailers with no markings indicating they were from Big-D and none spoke English. I got the impression that it was a family. There was an elderly lady whose job it was to go around and pick up nails and debris. Then there was a ridge vent that they removed and did not replace. I brought that to there attention by showing them a picture of the roof that I took before they came because they couldnt understand English. Then there was flashing that was faced with stucco that they chipped away that I noticed after they left and Big-d sent someone back to repair that. Then there was a discrepancy of how many pieces of sheathing had to be replaced at $80.00 a piece. ***** said they usually replace 10.Then they were supposed to re-nail all the existing sheathing to the rafters to meet code. There are many hundreds of nails coming through the sheathing that missed the rafters that I see from the attic. Bid-D sent some one to look and said they could do nothing about it now. Also I can see there are several spots where the particles are coming off the shingles. No one from the ********************** **** came to inspect even though you have to pay for a permit