Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

FAFS has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • FAFS

      11630 Pyramid Dr Ste 103 Odessa, FL 33556-3449

    • FAFS

      13266 Byrd Dr Odessa, FL 33556-5319

    • FAFS

      6699 90th Ave N Pinellas Park, FL 33782-4533

    Business ProfileforFAFS

    Debt Consolidation Services
    Multi Location Business

    Additional business information

    Additional Info:
    BBB contacted FAFS about its business practices, as BBB had received significant complaint activity involving a large number of products using addresses owned, operated, and/or affiliated with the business. Addresses connected with FAFS have appeared as the return address on the packing slips for numerous product lines as well as their websites.

    The complaint activity and advertising practices are consistent across most of the product lines. BBB files indicate that the product lines have a pattern of complaints concerning unauthorized and/or unexpected charges and unresolved refund disputes. Complaints filed by consumers state that they signed up for what they thought was a free trial of a product and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts.

    In reviewing the advertising practices of the product lines, BBB has determined that the advertising used for most products makes no disclosure or has inadequate disclosure that customers are signing up for a continuity program. Also, many product lines have used fake celebrity endorsements of the products in the advertising (a list of celebrities used in conjunction with such advertising is provided later in this BBB profile). BBB's experience is that a product line is marketed for a period of time until it generates significant complaint activity, at which time that product line is discontinued.

    In December 2018, the business responded to BBB stating that it does not sell products and does not allow any customers to use its address.

    BBB's rating for FAFS reflects BBB's concerns with the business's practices. According to information in BBB files, FAFS appears to be a hub for problematic online sellers to conduct business. FAFS has knowledge that it has, as customers, many online sellers that are using deceptive practices to enroll consumers into continuity programs. FAFS chooses to continue to do business with these customers, profiting off of their financial successes that are born from these deceptive practices.

    The following addresses are used or previously have been used by product lines as their return address:

    13266 Byrd Dr Odessa, FL 33556-5319
    13266 Byrd Dr STE 32 Odessa, FL 33556-5319
    13266 Byrd Dr STE 100 Odessa, FL 33556-5309
    13266 Byrd Dr Ste 100 # 573 Odessa, FL 33556-5309
    13266 Byrd Dr STE 100 # 631 Odessa, FL 33556-5309
    13266 Byrd Dr STE 262 Odessa, FL 33556-5319
    13266 Byrd Dr # 573 Odessa, FL 33556-5319
    13266 Byrd Dr Suite 575 Odessa, FL 33556-5319
    13266 Byrd Dr # 631 Odessa, FL 33556-5319
    13266 Byrd Dr Suite 813 Odessa, FL 33556
    13266 Byrd Dr STE 895 Odessa, FL 33556-5319


    The following product lines and/or business names are identified with having had their returns shipped to FAFS:

    Adelina Skin
    Advanced Skin Cream
    AJO Garcinia
    Alluring Dermacare
    Ambrosina
    AmoraBeauty.com
    Anoradrol
    Barton Transactions
    Bella Radiance
    Belle Peau
    Bio Field CBD
    Biogenyx Labs
    BIT Nitro Max
    Broadway Products Co
    Cachet CBD Oils
    CannaPro CBD
    CBD Life Labs
    CBD Tincture
    Ciera Strength
    Clarity X
    Clear Choice Garcinia
    ClearSkies CBD Oil
    CW Garcinia
    Dacia Health171
    Derma Life
    Derma Tera
    Dermacare LLC
    Dermalift
    Dermatin Skin
    Diamond Keto
    Direct Save
    Dirmabirth
    Energix Charge
    FastCT Cleanse
    Forever Embrace
    Freedom Health N Skin Premier, LLC
    Freedom Health N Skin Premier, LLC
    Fresh Look Skin
    FreshLivelySkin
    GarGo Enterprises LLC
    General Cleanse
    Health Desk Pro
    Health Repair
    Healthy Barton
    Healthy Feel
    HFGlobal
    Hydra Cell Repair
    Hydradiance
    Insta Primagenix
    Instabiovita
    Iron Man XL
    Jade Garcinia
    Jubilee Garcinia
    Jukdo Keto
    Katzenb
    Kebel Enterprises, LLC
    Keto
    Keto GenX
    Keto Pure Select
    Keto Pure Trim
    Keto System
    Keto Tonic

    Ketogenasis
    Lag Advance
    La'Pura Skin Care
    LeAncee Skin
    Made Pure
    Maitai Cream
    Max Fit Garcinia
    MB Trans Clever One
    Mega Leans
    Mens Vitality RX
    Muscle Revolution Pro
    My Mega Size
    Natural Nutrition
    NaturaLean Ketones
    NaturalHealthyBodyCare
    Natural Nutrition
    Natural Vida
    NMV Drive
    Noticeably Skin
    Nth Degree Skin Cream
    NueSolutions
    Nutra Skin
    Omega Barton
    Opal Cleanse
    Power Testo Blast
    Primaterahealth
    Pure Face Skincare
    Pure Primal
    Pure Sunshine Naturals LLC
    Purely Vibrant Advanced Lifting Serum
    Regenex
    Revival Point FloraSpring
    Revive Skincare
    Revyve Skin
    Ritter Skin Cream
    Roman Nitro Max
    Sciderm-Q Skin
    Serexin LLC
    Silky Skin Products
    SilqueSkin Cream
    Simply Ageless
    Skintology Md
    Slimatrex Plus
    Slim X Genie
    Smart Clibar Supply
    Soto Garcinia
    Spin Cleanse
    Staminx
    Summer & Saxby
    Super Keto Burn
    Tag Eraser
    TCO-Garcinia
    Terra Skin Lab
    TestoMAX2000
    Testosterall
    Tinnitec
    ToneFire Fulfillment
    Trim Fit Garcinia
    Trim Fit Keto
    True Keto Boost
    Ultra SK - Anti Wrinkle Cream
    Ultra Trim
    Ultimate Keto Boost
    Viabrance
    Vialift XL
    Vigorous Muscle
    Virflex Skin
    Vita Riche Luxe Skin Care
    WellBeing Labs
    WELLDG
    Wellness Blends
    Whip Cleanse
    Wholeness Purify
    Wider Smiles
    Youth Body & Mind
    Additional Info:
    Mr. Christopher A. Pallante, President of Federal Association of Financial Services Corp is also listed as the President of QDMS,Inc.

    A separate BBB Business Profile for this business is available at:

    https://www.bbb.org/us/fl/odessa/profile/fulfillment-services/qdms-0653-90343176
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    FAFS has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • FAFS

        11630 Pyramid Dr Ste 103 Odessa, FL 33556-3449

      • FAFS

        13266 Byrd Dr Odessa, FL 33556-5319

      • FAFS

        6699 90th Ave N Pinellas Park, FL 33782-4533

      Location of This Business
      11630 Pyramid Dr Ste 103, Odessa, FL 33556-3449
      BBB File Opened:
      7/16/2003
      Years in Business:
      22
      Business Started:
      8/16/2002
      Business Incorporated:
      8/16/2002
      Type of Entity:
      Corporation
      Alternate Business Name
      • Federal Association of Financial Services Corp
      • Quest Direct
      • FAFS Corp
      Contact Information

      Principal

      • Mr. Christopher A. "Chris" Pallante, President

      Customer Contact

      • Mr. Christopher A. "Chris" Pallante, President
      • Mr. Michael Thompson
      • Ms. Melissa Young
      • Ms. Anna Kotlova
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.