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Business ProfileforOak & Luna
Additional business information
The business website was created 03/08/2018.
In August 2019, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.
As of today's date BBB has not received a response from the business.
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- Tampa, Odessa, FL 33556
- BBB File Opened:
- 2/11/2019
Customer Complaints
114 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/19/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
131 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Obediy T
07/03/2024
Oak & Luna Response
07/04/2024
Dear Obediy,
Thank you for sharing your experience with us. I sincerely apologize for the inconvenience you have faced with your order and our customer service. Your feedback is valuable, and I assure you we are committed to resolving this issue promptly.
I have reached out to you via email to discuss a resolution and ensure you are satisfied with our service.
Thank you for your patience and understanding.
Best regards,
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