We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cabinet Manufacturers

All Wood Enterprises, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinet Manufacturers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/31/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found this *** ***** **** ******* on ******** marketplace place to build my kitchen cabinets for my kitchen. He came In September 21st of 2024 and gives me a sketch drawing to be built. Everything looks good and I ask him how long is going to take for you to build this. He said two weeks and how much he said 8k for everything and he said 50 percent down payment and another 30 percent when the delivery of the cabinets comes in. Im like okay I give him 4k check first then after two weeks the came in with some of the cabinets no doors just boxes and he was like my friend I needed the 30 percent so I give me ***** dollars check. They left and after few days I texted him when are you going to be able to finish my kitchen cabinets since my payments was already been 80 percent and he gives an date after one month he say it will be done 100 percent then nothing was done due to some reasons. Lots for reasons he doesnt have a truck. He has to do another job somewhere else and he fires two of his guys and etc. I didnt have a microwave oven for a month because its not installed and the cabinets are not done. So 1 month and 1 week microwave on the floor never installed. Few of the cabinets underneath of my kitchen island none of them installed. Panels and shelves different color. Door handles are very sharp edges panels of the very bottom sides stays deteriorating because the wood hes used is very cheap on this panels. So I told him hey if you can finish Saturday October 26 I will call this off. I didnt say anything like calling it off like bring him to the court I was just gonna try to see whats the best option to finish my cabinet because I know for sure that he wont be able to finish it for another 2weeks. So he was like you know what Im tired of your comments that I tried to stop him finishing the job. Which is not true I beg him all the Time to finish your job because the other people needs to do the backsplash. And he was like I will take you to the court. I nee

    Customer Answer

    Date: 11/01/2024

    I have to add more messages because the my messages was not done. So this guy ***** ******* was threatening me to bring me to court because he said that I didnt allow him to finish the job right because he said theres was no timeline on our contract. Its been a month and one week. Never finished microwave never installed I had no microwave for a month.I told  I beg him  you to finish the job after 2 weeks and month and one week passes by job not done cabinets are missing colors dont match laminate starts cracking. So I called someone to installed my microwave right? And guess what happened attached here is the photo that microwave dont fit not even close. So the guy took to e left sides of the cabinets attached here are the photo. You know what happened the shelves fall apart because they did installed with a  glue. Are kidding me? Try people are not good.  

  • Initial Complaint

    Date:09/11/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I initiated purchase on 04/04/23.I overpaid merchant, he took advantage of my situation and made me overpay.Merchant continuously added new charges during the process making false accusations to make me pay more.Merchant owes me a credit of over $3000.Merchant has not completed the work and installation of cabinets. ******** has not provided all supplies. ******** had not completed the installation of the hood.He has caused harm to my daughter's finger by leaving my place in a hazardous way. He has been very irate and disrespectful.******** has even threatened me although the work is not complete. ******** has purposefully not completed the work and refuses to respond to my calls or text message. I hope this doesnt happen to anyone else. No one deserves that!

    Business Response

    Date: 09/18/2023

    In response off customer complaint we tried numerous times to reach customer for resolution, before having to enforce contract policy, customer failed to pay for change orders continuously. And also tried to take back payment for work that was all-ready done. We went through a dispute for such payment and was declared in our favor after we provided proof off delivery and work done. Attached is a copy off the final judgment. We have being in business for over 10 years never had a complaint off this kind sorry for any inconvenience we are happy to help in any way we can have a good day!!

    Customer Answer

    Date: 09/19/2023

     
    Complaint: 20580357

    I am rejecting this response because: As provided in the photo the work has not been completed. The merchant never responded to my messages to complete the work. I have proof via text that he did not return to complete the work. Please provide proof of a signed contract by me. There was never a contract signed and the work is still incomplete in my kitchen. God is watching you. I decided to let you keep the money and it was not in your favor, that was my choice. I jusrt want you to come complete the work!!! You are a thief and you are violating consumer rights.

    Sincerely,

    ***

    Business Response

    Date: 09/26/2023

    We did extra work that was not paid for and the piece she is missing is just an end panel that she did not allow us to install after several attempts. We have plenty off proof as pictures on text messages and invoices with dates as to the ill intentions off this client. Please let us now if anything is needed.

All Wood Enterprises, Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.