ComplaintsforGlobal Processing Services, LLC
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Complaint Details
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Initial Complaint
04/01/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I was told I had an outstanding loan and I have not had any payday loans in over 15 years for them to come back and say I could settle for $200 and get an all cleared letter and the original debtor is holding paperwork I asked for to prove I signed for and owe this debt.Initial Complaint
02/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company states that they sent me documentation of my collections on Dec. 18, 2023, which I did not receive any documents. Then they ask me to pay ******* to them that day because I supposedly took out a loan for ****** and interest has accumulated up to *******. I told them they sound like a scam and I would not pay them over the phone. Then I get a text message 2 weeks later on 2/16/24 stating to call this number which does not match the number on their website. So I call it back and they inform me that I owe them ******* and I told them I was concerned that this was a scam and to mail me a document stating what they are saying, I even told them if they send me something in the mail I would try to resolve this, They refused to send me anything by mail. She talked me into giving her my email address to email me a Settlement Agreement stating that if I pay ****** to them today they would wipe my debt free and give me a letter stating it was paid. I tried to call back and the phone rang 10 times and then went to a busy signal. If they are not scamming people why are they acting suspicious when it comes to collecting debts. Did I mention this debt is over 22 years old. It should have been cleared. I even explained to them that I had never taken a loan out for ****** ever and that it was not me. She had a lot of my personal information just like scammers do. They act like scammers, won't send me a letter to help me to feel secure to pay this?Initial Complaint
02/07/2024
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I was contact by agent stating that I took a loan out in 2016 for with Advance or Lend -Up and did not repay. That is incorrect and with it being 8 years ago I will have search documents from 8 years to verify. They are saying that I owe *******. This is fraud.Initial Complaint
02/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have received multiple phone calls from this place, and find them suspicious. The first phone call took place Wednesday January 31, 2024, at about 2:28 PM. It consisted of a very sketchy voicemail, from a male voice that did not identify himself, stating, things such as this was a time sensitive matter, that if I didn't call them this would be forwarded to their “escalation department”, and all through the call this person did not identify themselves or the company they represented. It took a lot of digging, and a phone call placed here tonight at 5:18 PM, where I spoke with a woman who identified herself as ***** *********, and there I learned the true purpose of their calling me. *** ********* states, states that I allegedly owe a payday loan from a place called ******* *******, Who was holding an account for some place called Cash Yes, that I have not heard of until now. During this phone conversation with *** *********, she states that I took out a payday loan somewhere between 2014 and 2017 when it was allegedly discharged, which I know to be false, because in my state, (************), payday loans are illegal. I stated to *** *********, I did not take out a payday loan anywhere during this time period she stated, so that is another thing I find suspicious. I'm also extremely concerned over the fact that these two phone calls are coming from different numbers, the first of which is ************, and the most recent is ************. Based on the research I have done, as well as having checked all my financial information, and knowing that I do not owe anyone anything, I am disputing this claim, and I want them to cease and desist any and all contact with me I have already sent out by certified mail a cease-and-desist letter, and I want them stopped.Customer response
02/05/2024
I did further research on ******* ******* and discovered that ******* ******* does not do business in my state (************), so again I find this suspicious. I then spoke with ******** ******* via email, and on ********* and this was their response.
"We apologize that you have had this experience; however, ******* ******* is not responsible for the conduct described in the review. It appears that what you experienced is part of an effort by criminals to defraud consumers by falsely claiming to represent ******* *******. ******* ******* has previously communicated similar efforts to defraud both state and federal regulators as well as the Federal Bureau of Investigation and local law enforcement agencies."
I have also researched this company called cash yes that **** ********* kept stating, that I allegedly Received this payday loan from, and this is a company that's in ******! This company doesn't do business in the US, and I find that extremely suspicious.
The statement from ******* ******* alone, has me very concerned that this is a fraudulent company trying to scam people out of money. I'm very concerned because I learned Early 2023, that my identity happened stolen via the IRS.
.
Customer response
02/15/2024
I sent a Cease-and-Desist letter to Global Processing Services, by Certified Mail, that was delivered to them on February 12, 2024, at 1:52PM. I have also submitted a complaint to the ******** ********* ********** ******, that I have not heard anything from yet. I also see on your site, that numerous complaints have been submitted concerning this company but no response, and I'm wondering if we're seeing a pattern of possibly a fraudulent company. If somebody could please contact me and let me know if they've heard anything from this company, I would appreciate itCustomer response
02/27/2024
To Whom It May Concern:
Thank you very much for getting back to me on this. I thought you'd want to know that I also recorded these individuals to the ******** ********* ********** ******, and this was the ultimate response that I got from them.
As you can seeI from this, they are not reputable at all, but they want to do everything they can to keep themselves from getting into any severe legal issues especially with the federal government. I would highly recommend people do this, because they are not a reputable organization. I think this is why they don't respond to anything that you send, because there are scam company as my attorney stated, and people need to be aware of this.
Thank you again so much for helping me out with this, and I pray that this could be used to help others out with shady companies like this.
Initial Complaint
01/02/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Never recieved any official paperwork, email or phone call except a random threatening text today with my maiden name. More than willing to work with a collection agency if they tell me whats going on but this sounds like a scam.Initial Complaint
10/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I am not sure I have never received mail or anything from this company. I know they are harassing me texting and calling at all hours of everyday. No one will tell me what it’s forInitial Complaint
10/11/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I was called today, and a message was left on my cell phone.The message threatened me personally and by name with legal action if "I did not return the phone call".The message referred to threats of legal action without any information regarding what the call was about. No mention about trying to collect a debt was in the voicemail, only threat of legal action for an unspecified reason. I would not know that this company was a form (maybe not ************* means) of a debt collector type entity.Needless to say, I will NOT be calling an unknown company back that leaves threatening messages on my cell phone. THIS IS ILLEGAL and GP Services are the ones that need to be threatened with legal action.Initial Complaint
10/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
The representatives are harassing me, by calling and texting me with false allegations of taking out a cash advance in 2017 for $400 from a business I have never heard of and did not patronize. They are threatening me with a lawsuit, which seems like harassment and fraud, causing stress and unnecessary anxiety. I have asked them to cease and desist all contact which they are not doing, by continuing to contact me.Customer response
10/11/2023
The place that they state I owe is a cash advance business. I have never heard of the place.Initial Complaint
10/10/2023
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
I recently began receiving multiple calls daily from different numbers, with threatening messages left claiming I needed to contact the debt collector GLOBAL PROCESSING SERVICES, LLC (****** ***** *** before garnishment and/or a court appearance occurred. I finally called back and was told I owed $1700 for a pay day loan from 2016 I have no recollection of taking out. They would provide no proof or documentation until I provided my bank information. They said for $389 I could settle this amount, and so I gave in and agreed to pay four installments. They emailed a contract which I signed, allowing for these deductions. Today, however, I received another call of this exact same nature, under a different company name, and I suspect they see me as an easy mark and are trying to intimidate more money out of me. After reading so many reports here about the same practices and even similar amounts claimed to be owed for pay day loans, I feel I was scammed. I now regret that I agreed to these four bank deductions I signed a contract for, and I want this company to void that contract and cease from pursuing money from me.Initial Complaint
09/22/2023
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Someone called me from Global Processing Services claiming that I owe $1700 to **** *** *** from 2016. I’ve been in ******* ** from ****-****. I have no idea what this is about. I believe it’s * ***** *hey called me from *************
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Customer Complaints Summary
55 total complaints in the last 3 years.
43 complaints closed in the last 12 months.