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HVAC USA Corp has 1 locations, listed below.

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    Business ProfileforHVAC USA Corp

    Air Conditioning Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3004 Silver Star Rd, Orlando, FL 32808-4614
    BBB File Opened:
    7/14/2016
    Alternate Business Name
    • Oldach Air Conditioning and Refrigeration
    • Oldach Associates
    Contact Information

    Principal

    • Giancarlo Brito, President

    Customer Contact

    • Giancarlo Brito, President
    • Felix Campos, Vice President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I bought the air conditioner equipment on 5/15/2020 and has a ten year warranty. Three moths after the purchase the breaker of the equipment broke which they did not covered in the warranty and I had to paid for the part and the installation. Since then other part has been replaced by me, to try resolve the problem. I have been confronting problem after problem with the air conditioner which does not work. My technician showed me that the ** Unit was all ***** like an old equipment when it was recently purchased. Since then and until today I does not have air conditioner and because of the effort done by the equipment I have been paying very high energy bills. The constant issues with the air container has cost me a lot of money because I have been requiring the ** technician services very often. This, to make the air conditioner work but it works for a short period of time (a few days or a week) and then stop working again. My technician and I have informed Oldach company about the situation many times but they took very long to send their technicians to evaluate. They came twice and they charged me for the evaluation. They told me that they will report to the warranty to determine the next step and they never did anything. The last time the were here was in October 2023 and the technician from their company told me that they have to change the coil and some other parts but at this moment I haven't here from them. The temperatures are rising and is very difficult to continue under this circumstances. The alternative that the costumer service representative gave me was to buy another ** Unit and they will give a discount. But the other unit they are offering me is half of the amount I paid. In top of that I have to pay again for the installation of the the new unit. I have given them a lot of time to resolve this issue, and it is really difficult to live in a house without ** for so long. I will really appreciate the help you can provide me in this matter,*************************** ************
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