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Business Profile

Bail Bonds

Bail 2 GO Orlando - Orange County Bail Bonds

Complaints

This profile includes complaints for Bail 2 GO Orlando - Orange County Bail Bonds's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bail 2 GO Orlando - Orange County Bail Bonds has 3 locations, listed below.

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    • Bail 2 GO Orlando - Orange County Bail Bonds

      120 Simpson Rd Ste A Kissimmee, FL 34744-6108

      BBB accredited business seal
    • Bail 2 GO Orlando - Orange County Bail Bonds

      601 Lake Minnie Dr #4064 Sanford, FL 32773

      BBB accredited business seal

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/26/2022

      Type:Product Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I posted bail for my son on January 19,2022 for the amount of $1500 paid on 2 different credit cards. His charges and case were dimissed without predjuice on Aug 1st. I submitted my forms online at Bail 2 Go website as instructed by the person at Bail 2 go. I provided receipts, dates of court dismissal and picture of my ID. I was given partial amount back of $1067, I called that day and the woman who answered told me to fill out another form and I did. I called on Monday Aug 22 was told that they would have an answer for me on Thursday or Friday. I called yesterday and the man who runs this branch said they found the mistake and apologized and said it would be processed today Aug 25th. It was not, I called today Aug 26th the man who runs it was once again rude and said it wold be processed today and to call by 4pm. STILL NOT PROCESSED and no one answered the phone at 4pm. I am due this money back by law and I have been more than paitent and now all I am getting is the run around. I want my $400 today,.

      Business Response

      Date: 09/27/2022

      Consumer Response /* (2000, 9, 2022/09/13) */ They finally refunded the rest of my money

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