We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cabinets

J.C. Cabinets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinets.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Showing all complaints

Filter by

Complaint Status
Complaint Type

  • Initial Complaint

    02/22/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Aug. 10, 2022 JC Cabinets signs contract and receives deposit of $12,000.00 to fabricate, finish and install premium grade stain finished wood cabinetry at Orlando residence. Oct. 22, 2022 Delivery and installation date agreed to by JC Cabinets in contract. Oct. 14, 2022 1 week before expected cabinet delivery. JC Cabinets calls to say they cannot make the delivery date. JC Cabinets needs several more weeks to complete fabrication. Nov. 28, 2022 6 weeks late. Delivery truck arrives with partial job and installation begins. More last minute fabrication is delivered by JC Cabinets in the next several days while they are installing. Dec. 13, 2022 Due to extreme poor quality and after jobsite meetings whereby things were promised by JC Cabinets owner Laura Lacanna but never done. JC Cabinets calls the job complete and leaves behind their butchery and unfinished incomplete job. The business practices of JC Cabinets is unprofessional, unethical and uncaring with terrible work and customer service that can only be described as unconscionable.

  • Initial Complaint

    12/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Paid for a custom office in my home. Have been trying to contact them to resolve issues with poor workmanship. Floating shelves that are falling. Have returned once to change out glass shelves and attempted to fix hanging shelf without success. They removed floorboards and put them back without proper caulking and finish. Wood placed behind tv area has gaps and multiple exposed s**** holes. Wired under wood were attached with hot glue gun instead of proper wire brackets. Holes in wood for electrical cables pass through were not covered with protective covers. Multiple esthetic concerns are unaddressed . Multiple unanswered phone calls and emails. Paid $20k and did not receive the work that was promised. ***** promised work would be done. She has never answered her phone again.

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Rating & Accreditation

D-

This business is not BBB Accredited

Search for Accredited
Businesses in this category

Years in Business: 6

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

3315 Maggie Blvd STE 200

Orlando, FL 32811-7409

Get Directions
Visit Website
(407) 233-6119

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.