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Business Profile

Cabinets

J.C. Cabinets

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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Complaint Type
  • Complaint Type:
    Product Issues
    Status:
    Unanswered
    Aug. 10, 2022 JC Cabinets signs contract and receives deposit of $12,000.00 to fabricate, finish and install premium grade stain finished wood cabinetry at Orlando residence. Oct. 22, 2022 Delivery and installation date agreed to by JC Cabinets in contract. Oct. 14, 2022 1 week before expected cabinet delivery. JC Cabinets calls to say they cannot make the delivery date. JC Cabinets needs several more weeks to complete fabrication. Nov. 28, 2022 6 weeks late. Delivery truck arrives with partial job and installation begins. More last minute fabrication is delivered by JC Cabinets in the next several days while they are installing. Dec. 13, 2022 Due to extreme poor quality and after jobsite meetings whereby things were promised by JC Cabinets owner Laura Lacanna but never done. JC Cabinets calls the job complete and leaves behind their butchery and unfinished incomplete job. The business practices of JC Cabinets is unprofessional, unethical and uncaring with terrible work and customer service that can only be described as unconscionable.
  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Paid for a custom office in my home. Have been trying to contact them to resolve issues with poor workmanship. Floating shelves that are falling. Have returned once to change out glass shelves and attempted to fix hanging shelf without success. They removed floorboards and put them back without proper caulking and finish. Wood placed behind tv area has gaps and multiple exposed s**** holes. Wired under wood were attached with hot glue gun instead of proper wire brackets. Holes in wood for electrical cables pass through were not covered with protective covers. Multiple esthetic concerns are unaddressed . Multiple unanswered phone calls and emails. Paid $20k and did not receive the work that was promised. ***** promised work would be done. She has never answered her phone again.

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