Business ProfileforAmerican Credit Network

I was called by this company in July 2020. I spoke to **** who explained everything. I was skeptical and almost didnt sign, almost voided the contract within 72 hours after signing. I should have voided it and just dealt with my debt and paid it down. Would have taken time, but I would still have a better credit rating. I paid over 12 k to this company and they said they mailed letters to my creditors, but I never heard from any legal council at this company after 1 call that said call back. I called several times to speak to legal council to have no call back to me. I called many times to speak with my debt counselor and her assistant for updates. At times, the assistant was extremely rude to me telling me that I didnt deserve help because I asked questions about how things worked and where they were in the process. I was told to let them do their job. It was always that they sent letters and I needed to send any communication I got from my creditors. I sent communications I got from my debtors to ACN via their special email I was given. Then in August of 2023 when I was trying to do different housing with a family member, I was told by a lender we were applying to for a loan, that my debts were discharged by the debt company for simple non payment after 3 years. He said that meant that the debt companies wrote off my debt. I have tried to call American Credit Network, but now my phone calls just go to a voicemail. I lost lots of money and time trying to get rid of my debt with help from this company, but I got nothing except a poor credit rating that is still poor after almost 4 years. I was also required by this company to have credit monitoring that cost $19.99/month. ACN insisted that they needed access to the credit monitoring account with MY password. After almost 4 years, I deleted that credit monitoring account. Do Not sign with company! Find one that actually does the job. If I could give a no star rating, I would.