Business ProfileforFerran Services & Contracting Inc.

I'm writing this today as a warning to other senior citizens like myself to be very careful when dealing with Ferran Services. I hired Ferran many years ago to service my monthly maintenance of my air conditioning system at my home in Orange County Florida. I was aways happy with the monthly service and didn't see any reason not to have them install a electrical outlet. I've since cancelled their service because of them taking advantage of my ignorance. I was happy with the service they provided until I asked them to install an outside power outlet on my garage. This is where the nightmare begins. We agreed to a price to install this service on my garage outside wall. The workers were wonderful. They were fast and cleaned up after themselves. At first the wall outlet did not work as they wired it backwards. When I brought this to their attention, they fixed the issue right away. However, when I called to complain that not enough power is coming from the connection, they wanted to charge me another $170.00 an hour to troubleshoot the issue. I was reluctant to agree to this extra charge, but I did. Thank God they never showed up to trouble shoot issue or it would of cost me hundreds more. It cost me just under $1,400 for this one installed outlet that doesn't work. The reason I haven't complained within the first year of the install of outlet is because I didn't own my RV until months after the install. And didn't realize it didn't work until I plugged into it. Being a senior on a fixed income, it took almost my entire monthly income to pay for their service of the installed outlet. I cannot hire another electrician to fix the issue and will go without the outlet. I'm embarrassed that I was taken advantage of and didn't want to say anything. But I thought there must be other seniors out there that they might take advantage of just like they did me. If I can prevent them from doing this to one other senior, then it's well worth my embarrassment.