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Business Profile

Event Ticket Sales

Orlando Music Festival

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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  • Initial Complaint

    04/11/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I purchased tickets for the Orlando Music Festival on the tix.com website. The festival was canceled as the promoter was in legal trouble. I paid ****** for these tickets. My credit card holder wouldnt refund the money because I didnt notify them within 6 months. Tix didnt respond. Who is responsible?

  • Initial Complaint

    02/10/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    My husband and I saw an online advertisement for the four day Orlando Music Festival scheduled for July 2022. We paid for *********** by credit card on 4/30/22 in the amount of $703.00. After receiving an email that the event was canceled due to unforeseen circumstances we were promised a refund. We have been patiently waiting ever since that last communication on 7/30/22. To date we have not received any further communication or refund.

  • Initial Complaint

    01/16/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 3/12/22 we paid $1203.00 dollars to Orlando Music Festival prodsorlandomusicftx by Capital One credit card. The music festival was cancelled and we have yet to receive a refund. This is the web address: *****************************************************************************************************************************************************************************************************  This is what shows on the internet: Due to unforeseen circumstances, the 2022 Orlando Music Festival has been canceled. Refunds for tickets will be issued shortly. However when you click on it the web page has been taken down and there appears to be no way to contact them. The information below was covered by our local news: Weeks before the event, Executive Producer ***** ****** ****** was arrested on federal fraud charges, and the festival was canceled. ORLANDO, Fla. – Hundreds of people across the country are still waiting for ticket refunds after the Orlando Music Festival was canceled This was covered by our channel 6 news person **** ********  We reached out the credit card company, and they response not help! We are not sure what to do at this point. We would like our refund and not continue to wait! Obviously someone has the money and it is only right that they return it!!! If it is in your power you can see the news report by going to this address: ****************************************************************************************************************************************** Or contacting the news station to verify what has happened. Please help, $1203.00 is not easy to come by. Thank you for your time and attention. ****** *** ******* ********

  • Initial Complaint

    07/19/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Purchased concert tickets for a music festival: Order Date: 03/24/2022 Email received from Orlando Music Festival stating festival was cancelled: 06/09/2022 No communication since 06/09/2022, attempted to respond to the email sent, but no response. Amount waiting to be refunded: $151.50

  • Initial Complaint

    07/13/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Purchased tickets for a concert which was cancelled on June 9, 2022 in the amount of $453.00. NO REFUND has been issued as of this date Order Number: XXXXXXXX Order Date: 05/14/2022 11:38 AM Dear ****** *****, Thank you for purchasing from Music Festival Productions. Your order has been completed and the details are below. Your credit card statement will reflect a charge from Music Festival

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BBB Rating & Accreditation

F

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Contact Information

618 E South St

Orlando, FL 32801

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Customer Complaints Summary

6 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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